trying to trade tractor

justinbechard · Sep 22, 2005

my 2810 will no longer strart and is leaking on my new concrete floor. the tractor is 9 months old. i would like to trade in the tractor for another one but all they have is a 3510. i am ok paying a little more because the tractor is more expensive than the 2810. however i would like the amount i paid for the 2810 as my trade in value. the dealer says thats mahindras call. the dealer suggested i should get a new tractor for all the problems i have had. do you think im being selfish. this is the fourth time the tractor has been totally out of commision since i purchased the tractor and i have only used it 100 hours. i have wrote a letter to the president of mahindra and he has not called me yet. However Rita is coming towards houston and tomball texas is very close to houston. so i will cut him a little slack but here i sit with a 3,000 pound paper weight

wallace · Sep 22, 2005

justin where are you located?
Has the problems been the same over and over or are they new problems?
Where is the tractor leaking fluid?
Are you getting satisfaction from you dealer?

Varmintmist · Sep 22, 2005

No a new tractor is not out of line, getting your same money back isnt either. They sold you a unusable thing. Look on the NH threads, there was a guy who went through the same thing with the blue ones. He got a new machine.

Bob_Skurka · Sep 22, 2005

( No a new tractor is not out of line, getting your same money back isnt either. They sold you a unusable thing. Look on the NH threads, there was a guy who went through the same thing with the blue ones. He got a new machine. )

I agree.

Every brand has problems, but every brand needs to stand behind their product. I've seen brands stand up and offer a full value trade ins. It is not unreasonable to expect it if you upgrading your equipment.

wallace · Sep 22, 2005

( No a new tractor is not out of line, getting your same money back isnt either. They sold you a unusable thing. )

How is 9 months of use a unusable thing?
I am trying to find out what is wrong and how many times his tractor has been broke and also how his dealer is supporting his down time.

I had purchased a Brand new Ford F350 powerstroke and in 7months the engine had broke a connecting rod and I did not have my truck for 4 weeks does that mean they should have given me a new truck or gave me what I had payed for it on a trade.

Now if he had a reaccuring problem than that is a different story.

wallace · Sep 22, 2005

Justinbechard,
How many hour do you have on your tractor?

Bob_Skurka · Sep 22, 2005

(
I had purchased a Brand new Ford F350 powerstroke and in 7months the engine had broke a connecting rod and I did not have my truck for 4 weeks does that mean they should have given me a new truck or gave me what I had payed for it on a trade.

Now if he had a reaccuring problem than that is a different story. )

Good points, and I totally agree with that too. However, I am under the impression that this tractor has been broken as much as it has worked.

jwcinpk · Sep 22, 2005

Atleast you can talk to your dealer. I call mine and the head guy is out or is busy and after 3 weeks they have not come to pick up my tractor. I sent an email to Mahindra, but no response. Granted I've used my tractor for 300 hours, but dealer is totally out of line. Seems to me Mahindra will have to do something to keep customers.

justinbechard · Sep 22, 2005

i thank all of you for your information and to anser a few questions the tractor has just over one hundred hours on it lets say no more than 110. i have put approx. 100 hours on it. It appears to be a wiring or computer / module problem. when it did this last month i was able to strart it with a screwdriver by crossing the posts, however this time that wont work. i have checked all the fuses and connections that i can see. when the dealer returned it last it ran fine for a couple hours and now its back to the same old tricks. yes i did get some 100 hours of use out of it. when i say some thats because of the time i have had it its has been out of commision for more than one month total. either waiting for parts diagnosing the machine or waiting to be fixed it all takes time. however time is something that is precious to me. in the end its not about the money, if it was i would have purchased a used tractor. the fact is i thought i was buying a reliable tractor. I have several jobs to get done before the snow flies and if i hire them out my wife would say THEN WHY DID YOU BUY THE TRACTOR, I THOUGHT THATS WHAT YOU BOUGHT IT FOR. You guys know the drill.

wallace · Sep 22, 2005

Justin
I am a Mahindra dealer and I would like to heip you.
What state are you in?
How many times has your tractor been broke and back to the dealer?

justinbechard · Sep 22, 2005

central wisconsin and this will be the third time the dealer has had to come haul it away. the other times i brought it in.

justinbechard · Sep 22, 2005

im not sure where it is leaking from, and the dealer has been great so far. but we are waiting on mahindra. and mahindra is located in tomball texas which is about 25 miles from houston. and rita could delay my answer for days. do you have any direct numbers i could try. thanks in advance

wallace · Sep 22, 2005

I have had the same problems with the 2810 model also.
We found the seat switch was out of adjustment.
There are 3 safty switches that it has to go thru befor it will start.
I know that mahindra has had a bad batch of the computer for the 2310-2810-3510. After replacing 2 on a machine we got a good one.

If you tip your seat up and let it bounce when you put it back down it bends the strap metal that the safty switch is mounted to resulting in the switch going out of adjustment.

Just trying to help

wallace · Sep 22, 2005

justin
please call me and I will give you good news
(570) 689-7494

justinbechard · Sep 22, 2005

its not that its always broken. its just always broken when i need it.
i wanted to plow the driveway when i brought it home, but the lights didnt work had to wait till morning - no big deal. dealer fixed the problem right away.
started cutting firewood a few weeks later, i was pulling the logs back to the house, however something came loose and the tractor was stuck in the woods, it wouldnt move. my dealer came picked it up fixed that in a few days.

i mowed a large area for my deer food plot, had it sprayed. then came time to plant, the tractor was leaking fluid and it was in the shop for two to three weeks again.

a month ago i was doing the rough grading on my yard i turned the tractor off and it would not turn back on. dealer picked it up in a week fixed it and brought it back a couple of weeks later. however i had to turn it off with the manual lever. there were still waiting for some module to come in. but they came out to replace that so i wasnt out.

now here i am again yard unfinished, piles of gravel in the driveway which were delivered and not spread out, retaining blocks for my landscaping siting there next to the black dirt to be spread. but nothing to do the work with. because it wont start again. dealer was supposed to pick it up on monday but got busy so its still in my garage.

DavesTractor · Sep 22, 2005

I talked to my Mahindra rep yesterday and he thought they would close down the Tomball facility today and tomorrow out of caution regarding Rita.

justinbechard · Sep 23, 2005

i checked under the seat and its not bent

wallace · Sep 23, 2005

Justin you will be receiving you new parts
You will be getting the module and the wiring harness.
Just inform your dealer.

strokerduster · Sep 23, 2005

i drove 70 miles to buy from a dealer i felt good about. da*n you make me want to drive 1845.52 miles (mapquest) to buy another. GOOD JOB.....

justinbechard · Sep 23, 2005

you are right anybody reading this should know that wallace is not my dealer, nor have i ever met him before. but he is trying to fix my problem. if you are in the market for a new tractor give this man a call. unbelievable