TYM warranty

[Gregster613]

Same statement from me as Joed; had what I thought was a good warranty when I bought and I never had the need to test it. Good thing too as dealer support in the Pacific area is scant, if even existent. That's the thing that bothers me the most, if ever want or need a part that can't be substituted locally - kind of in big trouble. Now with this dumb pandemic going on it's quite a bit harder to even get someone on the phone for a question. Big bummer!!

 

[TYMinColton]

Jordan's Tractor in Idaho has been my go to for years when local dealers dried up. They've always been willing to help me diagnose over the phone and seem to have most parts for TYM tractors in stock. Highly recommended.

 

[Gregster613]

Thanks for that post of info TYMinColton; although I sent them a parts request for a replacement loader valve (via the computer) and haven't gotten any response to that I probably should give them a telephone call. I'll try that in the next few days and see if it gets through.
Trying to find an adequate (bolt-in and go) replacement valve is proving very difficult. Once you get into hydraulics all the various definitions get quite confusing. Port sizes, thread types, pump pressure, connection styles, etc., etc. My old valve still works but is getting more and more difficult to operate every day.
For some reason the float/quick dump part of the valve slips off the end of the spool so I took it completely out and valve operates but it's just not right and I want to completely replace the valve.
And yes all the little balls are in place, holding the spring assembly intact. The whole unit slips off the very end of the spool. Finding a valve of the same exact style seems to be quite hard. You'd think it'd be easy - it's a Nimco valve but research gets confusing quite fast! Most replacement valve are one-piece with the joystick connected directly to the valve itself; no cables at all. That will take a large chunk of redesigning to fit into place and work correctly. I'm not sure I'm up to doing all of that. It's an on-going project as I am working with the tractor/loader almost daily, so I don't want to have it down for a long while whilst I try to re-design. I'd rather just get a bolt-on replacement and spend a few hours exchanging it and be back to like new.

 

[tonystep]

Like most tractors, TYM sells to independent dealers who may or may not provide service. To my knowledge TYM-USA does not provide service, but doest stock parts that dealers can purchase. Knock on wood that I haven't had an issue I couldn't fix. If you don't have at least 3 dealers who can provide service within an hour drive, I think I'd look at other brands.

I just purchased a TYM T554 from the dealer in Maine. I live 4 hrs away from that dealer and there are no TYM dealers near me except in Canada and currently the border is closed so.... I looked at some other other power equipment dealers in my area and found at least 2 that claim on their website they service brands they do not sell. I'm not worried about getting parts shipped but do need diesel mechanics to diagnose and do any required work. I guess I just don't anticipate that nobody would be willing to take my money to service my machine and if it is a warranty repair I believe TYM is putting it's best foot forward to gain market share. They would npt be spending big bucks to sell a few tractors then have everyone complain about warranty problems and ruin their attempt to get into the market. Not good business sense and while largely unknown in the states TYM is a large and seasoned tractor manufacturer.