Maybe she just didn't know how to use it, some of this techie stuff is not very intuitive.
Personally, I don't see a driver being absorbed in a phonecall behind the wheel is any less dangerous hands-free. ....
I sure agree that the techie stuff is not intuitive and I work in the business!
My truck is 20 years old and the thought of getting a new vehicle, if one could actually get a new vehicle today, is not a happy thought.
There is a difference between hand free cell calls and using one's hands. I have seen it over and over and over. Many people using their hand to hold the phone up to their head, do not move their head to look to see other traffic. They just stare straight ahead. The use of the hand limits head movement for some reason. I saw one ejit driving in fairly heavy traffic, while on the phone, doing 10-15 over the speed limit, changing lanes one after another, while he was hand holding his cell phone. What made this even worse, was that he had been on the phone long enough that his right arm was tired so he was leaning on the center console.
As he changed lanes, multiple times, he NEVER lifted his head from the cell phone as he leaned on the center console. He never looked in a side view or review mirror.
He just zoomed through traffic like it was a video game.
Now, that is the worst I have seen, but I have seen so many other drivers talking while holding the phone where they do not look at traffic because holding that phone just makes it hard to turn the head. It is odd how that happens.
Then there are the people texting or reading the cell phone.....
Hands free won't solve all of the problems with using a cell phone in a vehicle but it does help people look at other traffic. If they so desire.
Later,
Dan