33 pages, that's a lot of reading :confused2:
So OP how are you going to trade it in knowing the system is full of metal and has been run?
Not mention anything for top dollar? or tell them and take a big $$$ hit?
Is this something that could be written off as an expense to the business?
Legitimate questions by the way
Interesting thoughts. It's got a ton of warranty left so I wouldn't take a bath on it.
If it were me I would run the repaired tractor around like I stole it all over the dealer's lot using as much HST Hydraulic power as I could. (No loader or remotes.) Then after 30 mins I would rip off the filter, replace with new one and check for anything strange in the old filter. Then maybe do that two or three more times. If it was clean each time I would assume the repair was successful. If it caught any more metal initially, and then cleaned up on filter check #4 and after a few hours of use, then even a nerd like me would be satisfied selling to someone and I could still sleep well at night. (I'd explain the flushing procedure I did with the filters and how it still has a five year powertrain warranty as well - or is a seven year for you IH782?)
BUT - in actuality, if it ran great again and was clean... Then I'd probably keep it and not take the multi thousand dollar hit that any used machine would experience. I may also see if there was a more experienced dealer and service/parts team nearby.
In reading through this again and talking to my dealer about it today in passing, I think the main problem was a newer dealer who did not know exactly how to handle this from the get go, and was possibly not skilled at navigating the system. I think Mahindra corporate does share responsibility for not training the dealer in all of its protocols. The lack of call backs is indeed unfortunate as well, but the die had been cast by the dealer at that point and the part was literally on the slow boat from Asia rather than the plane like it should have been. I think I would likely put that on the way the dealer initially communicated with the parts department.
Too bad the dealer hadn't pulled the correct lever on day one and had that part air freighted as the Corporate service guy confirmed was an option just a few days ago. Once again - that sounds like dealer learning experience to me.
Look - I get that this is a crappy deal for the OP, but all this bashing by others who honestly don't know all the facts with certainty just seems odd to me. (And I obviously don't know all the details either...) I'll just leave these points here for a newbie looking for a tractor:
1) Think hard before you buy a tractor from IH782's dealer until that guys gets a little more experience with his products and how to navigate corporate properly...
2) As a two time Mahindra owner over the past five years, I can assure you that at least in my case the machines, my dealer, and the customer service have all been exceptional. A+ and always responsive, helpful, and communicative. Great products, great prices, and tremendous capabilities! (And I am sure that I would be having just as much fun on a Kubota, Deere, Kioti, LS, New Holland, etc...)
3) I'll continue to believe, and will share that having an experienced, empathetic, and effective dealer is important when purchasing and owning a tractor of ANY brand.
Hope your dealer gets your tractor back to you soon IH782. :thumbsup:
PEACE ALL!
