why dealer verses a box store

[LBrown59]

</font><font color="blue" class="small">( why do people suggest going to the independant dealers verses buying a mower at Sears, Lowes, or Home Depot. Same machines, right?? )</font>
<font color="red"> xxxxxxxxxxxxxxxx </font>
Do some searches on the subject here .
You'll see more than I could begin to post about it here.

 

[LBrown59]

<font color="red"> why do people suggest going to the independant dealers verses buying a mower at Sears, Lowes, or Home Depot. Same machines, right?? </font>

<font color="blue"> *And probably a couple dozen other reasons. </font>

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*Here's one of them.
In some cases if not many cases the price may well be higher at a box store than at the dealer for the exact same product.

These box stores capitalize on convenience, however convenience can be a costly loss.
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[LBrown59]

<font color="blue"> Here are some of my observations.
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This is one of mine :
When the box stores first came into being they were known as or called discount department stores.

They started out and attracted customers with lower prices and a wide selection or variety of products.
As the years went by consumers got hooked on the low prices and the convenience especially the convenience.
The Box Stores took advantage of that by increasing prices and the consumer never noticed because they were hooked on the convenience.
The variety of a wide selection has been reduced also.
K Mart is a good example.
Because The Box Stores have reduced the Variety of items they stock the convenience factor is slowly fading away also.
What's convenient about running to a Box Store to pick up and item that they no longer sell only to then have to go to the dealer or independent business to acquire the item when you could have skipped the Box Store and gone to the dealer or other business in the first place got what you wanted gone home with it and been down with the matter?
I'm finding this aggravation becoming more and more of a problem at the box stores.

The Box Stores it seems are more concerned with unethical pocket lining than customer service.

<font color="red"> Nothing wrong with a business generating a profit however there is a right way and a wrong way to go about it. </font>

 

[Jim_Presley]

I purchsed an Deere L118 from a local Deere dealer this week. I had spoken to a sales guy there a couple times over the last few weeks. When I went in this week, another guy happened to be standing there and asked me if I needed any help. I said I was interested in a L118, so he went over everything about it with me, other models, options, my needs etc. Wrote everything up, entered the order and took me out to it and went through all the controls etc. He then took it and washed it, dried it off, and then placed it in my truck with the forklift. Seems I had chanced upon the senior owner of the place. Yeah, he had a big office in back, but obviously the front was still important to him.

I liked that. They have my business.

Jim P

 

[slowrev]

The Box Sores it seems are more concerned with pocket lining than customer service.
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both are in business to make money. Dealers just make a higher percentage of their profits off of service so they promote it more.

Box stores concentrate on sales and suffer minimal service to keep people buying boxes from them. How much service does a box require anyway ??

If there were no pockets being lined neither box stores or dealers would be there /forums/images/graemlins/smile.gif

Just my opinon though /forums/images/graemlins/smile.gif
Ben

 

[JHowell]

The machines aren't all the same. As was stated before the machines sold at the HD or other box stores are usually the lower end models. I usually recommend going to a dealer because the prices are going to be close enough. The dealer should have better knowledge of their product. The dealer carries the parts to service the product. Again, all of this has been said.

I recommend going to the dealer even if it means paying a little more for one reason. It keeps more of your money in your hometown. When you buy that mower from the HD they take your money, put it in a bank which the home office has access to. Essentially that money is whisked away, never to be seen again. With the dealer, all the profit stays in your hometown. Or at least the hometown of the dealership. That's money the salesman or the dealership owner will spend at your place of business or your neighbors place of business. Personally, I'd rather help my neighbor than some stranger 1000 miles away.

 

[Birdman]

In addition to all the other good reasons listed you also get.
Free hats, ink pens, key chains, calendars, etc...Plus I get a card in the mail at Christmas and throughout the year I get invited to hay days, forage days, lube days, filter days and so on.