I would make sure that you have all of your maintence records if you are going to fight the big guy, they must have reasoning behind their decsions. Are you sure the dealer didn't drag their feet on getting the info to KIOTI, there are always several reasons behind all decsions.
Just make sure that you have all of your t's crossed and i's dotted, i fought another company i was in your same situation they were going to provide me an engine about a $4000.00 dollar value and I would have to pay the repair costs which was $1500.00 dollars, just like you I was upset and tried to fight and was told that with out maintence records and verification of service that i could take their gracious offer or foot the bill completly myself.
I hated to swollow the $1500.00 repair bill.
Just make sure that you have all of your t's crossed and i's dotted, i fought another company i was in your same situation they were going to provide me an engine about a $4000.00 dollar value and I would have to pay the repair costs which was $1500.00 dollars, just like you I was upset and tried to fight and was told that with out maintence records and verification of service that i could take their gracious offer or foot the bill completly myself.
I hated to swollow the $1500.00 repair bill.