Yanmar dealer support experience?

[kenmac]

So far the local Yanmar dealer has been great. However, they are limited by Yanmar's poor parts distribution. The parts have had to come from Japan each time I needed them. In today's world that should not be a real issue but Yanmar seems to put them on boats. Two plus weeks has been the norm for parts delivery to the dealership. That coupled with the apparent need for the regional Yanmar representative to get involved before major warranty work begins really slows the repair process. It is difficult to blame the dealership when they are required to play the waiting game too.

went to get parts for a brush cutter yesterday. The place I went to also sold yanmar tractors.
I inquired about the yanmars, and he said we are selling out and will be no more yanmars.
When I asked why, he said I don't know, owner made the decision.

The issue I see around here is, most anyone can be a yanmar dealer.
From the small lawn equipment store, to the car salesman. Not really what I would call a tractor dealership.
The two places I visited. I wouldn't put much faith in them being able to repair the tractor if something happened

 

[Ffphil]

Bought mine from AG West in Oregon too. Great machine and great dealer support.

Only down side is you have to go through dealer for parts. Or at least I haven't found a direct internet source. And you can't contact Yanmar directly for parts and service questions.

 

[Husaburg]

Reasor yanmar Jackson Ohio has been excellent support for my 336 d

 

[kthompson]

I began a hunt for about a 60 hp compact tractor earlier this year. Looked hard at Yanmar and really like the tractor and like the standard items others called options such as dual rear remotes. What you found was my experience also. One big reason I passed on them. Another was only one dealer within 100 miles and they have only been a dealer for little over a year. However, it might make sense for Yanmar to look to the commercial lawn mower dealer as their small tractors may fit better there than in the old farmer dealerships. Don't know. This I do know, it gives me little faith in a dealership who is selling from used car lot or old service station or such regardless the brand. No parts department or real mechanic. Again to me, found it hard to understand how some got a Yanmar dealership when some solid farm tractor dealers now have no tractors and would to me seem a no brainier better dealership. Maybe it is Yanmar does not over product here for the true farmer.

 

[Husaburg]

Reisers Yanmar Jackson Ohio .Great support .Roger is very knowledgeable about current and vintage yanmars .They have great mechanic.As long as they are around we will be buying yanmar and cub cadets I would recommend them with no reservation s