schmism
Super Member
So after useing the product for 7 years on my labs, with nary a problem with bugs (aka flees) we noticed flees on the dogs after return trip from my parents.
We scratched our head and said... well perhaps we missed a treatment.... reapplied product at the beginning of sep. Thought that would be the end of it. couple of weeks later while rubbin tummies (my labs love tummy rubs) i notice flees. like not one or 2 but like 10.....
hmmm odd.... then last week again rubbin tummies and
FLEES!
ok perhaps the product was old... check the boxes, oh look brand new boxes in the cabinet. ok so its only been like 3 weeks ill hit them again with new product.
today a week later, (you guessed it, more tummy rubs and FLEES!)

so the wife calls the vet, whats the story! wicked flee season? am i seeing new flees every day that they pickup outside?
Vet - really? you to?
me- me to what?
vet - your also having fees while useing frontline!?
me - yes!
vet- intresting, your yet another person that has called recently to report problems with frontline. On the other hand others are reporting no issues but im certianly seen an uptick in people reporting problems with the product.
so next call is to the frontline people.
after wading through the BS of "your not doing it right" (you better have hip waders) i basicly said. look if i was new to the product your "your not doing it right" may hold SOME water, but ive been a user of your product for SEVEN YEARS! and in that time i have NEVER and i mean NEVER had an issue with bugs. And now in the past 2 months ive applyed your product twice with ZERO effect. Its not doing what you say its supposed to do.
ONE TIME customer satisfaction means they will refund the purchase... ONCE. "If you continue to be dissatisfied with the product there is nothing we can do to help you in the future."
I put together the paperwork to send the product back that i have and get a refund. Likely will not continue to use the product.
We scratched our head and said... well perhaps we missed a treatment.... reapplied product at the beginning of sep. Thought that would be the end of it. couple of weeks later while rubbin tummies (my labs love tummy rubs) i notice flees. like not one or 2 but like 10.....
hmmm odd.... then last week again rubbin tummies and
ok perhaps the product was old... check the boxes, oh look brand new boxes in the cabinet. ok so its only been like 3 weeks ill hit them again with new product.
today a week later, (you guessed it, more tummy rubs and FLEES!)
so the wife calls the vet, whats the story! wicked flee season? am i seeing new flees every day that they pickup outside?
Vet - really? you to?
me- me to what?
vet - your also having fees while useing frontline!?
me - yes!
vet- intresting, your yet another person that has called recently to report problems with frontline. On the other hand others are reporting no issues but im certianly seen an uptick in people reporting problems with the product.
so next call is to the frontline people.
after wading through the BS of "your not doing it right" (you better have hip waders) i basicly said. look if i was new to the product your "your not doing it right" may hold SOME water, but ive been a user of your product for SEVEN YEARS! and in that time i have NEVER and i mean NEVER had an issue with bugs. And now in the past 2 months ive applyed your product twice with ZERO effect. Its not doing what you say its supposed to do.
ONE TIME customer satisfaction means they will refund the purchase... ONCE. "If you continue to be dissatisfied with the product there is nothing we can do to help you in the future."
I put together the paperwork to send the product back that i have and get a refund. Likely will not continue to use the product.