</font><font color="blue" class="small">( <font color="blueclass=small">(Also, to suggest that my behavior was provocative is just silly. I went in there with the sole intent of checking out whether we could have good relations, to re-establish a good business relationship, and oh, by the way, to see if they had some stuff I need for my tractor and yard. My decision to pick up the hardware as we were talking was to let him know I was interested in giving them my business, if he was interested in having it. He made it pretty clear that he didn't care to have my business, or didn't care much either way. And, just so we're clear on this, I didn't say anything in front of anyone else. You know why? There wasn't anyone else there, no other customers in the showroom or the yard.
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Re-establish a good business relationship??? I'm not sure what happened to the relationship? He offered a tractor at a price you couldn't afford or didn't want to pay. Did that offend you or do you realize that's just business and should not make you hate the place.
I don't think the sales guy said he didn't want your business, just that they did not want to work on a Kubota. Right? You came to the conclusion that his comment meant everything? I gotta tell you in your responses to Tom and I that if anyone doesn't go along with your opinions(even on the internet) that you get a little defensive. I also agree with Tom that the customer is NOT always right. If you have ever worked in a service industry like tractor repair(I have) then you would know this to be true. Especially when they come in and say "it just broke...I didn't hit anything!!" And of course since my company just changed the oil we are responsible for the bushhog with a mangled blade and a broken PTO. We really liked the stories with a locked up motor (spun bearing) and fresh unused motor oil in the crankcase. /forums/images/graemlins/blush.gif
A friend called me the other day, told me about the crappy service at his bank. Could get anyone to answer his questions, the manager was hidding somewhere and the teller was rude and not cooperating with him. So he demanded the money and left. He said he was going to try another bank down the road to see if they had better service.
I found out later he was 1) wearing a mask, 2) holding a gun and 3) calling me from jail. I just thought it was a bad bank. /forums/images/graemlins/grin.gif /forums/images/graemlins/grin.gif /forums/images/graemlins/grin.gif
I'm just funning with you PM. /forums/images/graemlins/grin.gif /forums/images/graemlins/grin.gif