Wow, pretty harsh words. I'm not going to argue about this. Just because they gave them to you does not mean that it was OK for them to do so, or had permission. They are not given to dealers in PDF format, they had to obtain them somewhere and save them in a PDF file for you. Distributing them to customers could be a violation of the dealership standards with the manufacturer. I'm not blowing smoke either, I was a diesel and tractor technician at farm machinery dealerships for 40 years and we were forbidden to give out copies of certain information not because we were "gatekeepers" or wanted everyone to be beholden to us. People are quick to assume that, but there are some things that are out of our control. We would have been happy to give out some info because it would have made our jobs easier and we had more work than we could handle already, but the manufacturer strictly controlled what we could do and we could be fined or lose our dealership by breaking the rules. Part of it is because some information is the property of the engine manufacturer and not the tractor manufacturer. The EPA is also strict on what can be shared to prevent tampering with emissions systems. Part of it is also copyright laws. Whether you have information in a book, on a CD, or on a flash drive, you own those, but the information in them is still the property of the company. Not trying to defend dealerships in any way, there are good ones and bad ones just like anything else. I'm not an LS dealer and I know all dealerships operate differently. I'm just saying that maybe they're not being greedy by not sharing info. Maybe they are just uninformed about it, or are trying to be careful to not get in trouble. Believe what you want.