proudestmonkey
Gold Member
I can see why you'd be a little lost, Rob. Can you indicate where I ever said the customer is always right?
Edit: In my book "often" certainly does NOT mean more often than not. If that's what I meant, I would have said that. Depending on the circumstances, "often" can mean more than once. In my 13 years as an attorney providing legal services to sometimes very demanding customers, disagreements alone never made me "fire" a client. However, if a client lied to me, that was it. Or if a client put me in a situation in which I had inadvertently lied for him, goodbye. My integrity was never for sale. Nonpayment of my bills was also a reason to stop providiing services to a client. So, did I fire most of my clients, or do it more often than not? No. Did I do it when I felt it necessary? Yes. My point is, I know full well that I did not and do not think my customers (clients) were always right. Sometimes, they did stuff that made me say, in so many words, take a hike. But just because they didn't like what I said, or they made decisions I disagreed with, which was quite often, that alone never made me say goodbye. Does that make sense? I mean, I was "serving" them. They weren't there for me.
Edit: In my book "often" certainly does NOT mean more often than not. If that's what I meant, I would have said that. Depending on the circumstances, "often" can mean more than once. In my 13 years as an attorney providing legal services to sometimes very demanding customers, disagreements alone never made me "fire" a client. However, if a client lied to me, that was it. Or if a client put me in a situation in which I had inadvertently lied for him, goodbye. My integrity was never for sale. Nonpayment of my bills was also a reason to stop providiing services to a client. So, did I fire most of my clients, or do it more often than not? No. Did I do it when I felt it necessary? Yes. My point is, I know full well that I did not and do not think my customers (clients) were always right. Sometimes, they did stuff that made me say, in so many words, take a hike. But just because they didn't like what I said, or they made decisions I disagreed with, which was quite often, that alone never made me say goodbye. Does that make sense? I mean, I was "serving" them. They weren't there for me.