daugen
Super Star Member
The response from the advertiser in the other thread was underwhelming.
But then I've been underwhelmed by them before. Which doesn't mean I don't bookmark their site
in my "farming" folder and use them as a resource and potential vendor.
And I really would like them to be successful. But these guys don't have smartphones on their hips and don't want them.
Lesson learned: discussions on Sundays can be problematic
Since many if not most farmers are not wealthy, not all of them can afford high end equipment. There is a huge market for value priced farm and garden machinery,
because so many of us aren't "cost no object" purchasers. So this guy's box blade with a minor construction defect seems like my subsoiler which looked like it fell off a truck at high speed and
got about a mile of road rash. And rust. But once I refinished it, it not only worked well, it looked "respectable". I don't like my equipment rusty, spray a lot of WD40 and other stuff to keep it away.
So when the new paint got scraped off, that was ok, I can see where the tool engaged the ground, like a high water mark. And I'll spray something once in a while on the bare metal parts.
So, for 500 bucks you don't get industrial powder coating on some of these implements for sure. I can live with that. Not sure I could live with a bad weld, so I'm likely to have to find someone to fix it.
I think the vendor understands that. Instead of a no questions return policy, they likely were trying to be helpful, because that is their nature. But as their poster stated in this recent thread they started,
sometimes simpler is better. Don't overthink it. Repair or refund, which would you like sir? Can we ship out a new one to you today?
No, you can't ship me a new one today. I just want you to understand my disappointment at getting a poorly crafted tool, and hope you can prevent this from happening to others.
Absolutely sir, we will notify production immediately and we hope to ease the disappointment by making sure you are satisfied from here on out. Is there anything we can do for you or show you?
No. I appreciate your understanding my upset here. I expected more and didn't get it.
Absolutely sir. Are there any other implements we can help you with to show you how well this can work?
Well, actually, I could use a York rake too. What do you have?
But then I've been underwhelmed by them before. Which doesn't mean I don't bookmark their site
in my "farming" folder and use them as a resource and potential vendor.
And I really would like them to be successful. But these guys don't have smartphones on their hips and don't want them.
Lesson learned: discussions on Sundays can be problematic
Since many if not most farmers are not wealthy, not all of them can afford high end equipment. There is a huge market for value priced farm and garden machinery,
because so many of us aren't "cost no object" purchasers. So this guy's box blade with a minor construction defect seems like my subsoiler which looked like it fell off a truck at high speed and
got about a mile of road rash. And rust. But once I refinished it, it not only worked well, it looked "respectable". I don't like my equipment rusty, spray a lot of WD40 and other stuff to keep it away.
So when the new paint got scraped off, that was ok, I can see where the tool engaged the ground, like a high water mark. And I'll spray something once in a while on the bare metal parts.
So, for 500 bucks you don't get industrial powder coating on some of these implements for sure. I can live with that. Not sure I could live with a bad weld, so I'm likely to have to find someone to fix it.
I think the vendor understands that. Instead of a no questions return policy, they likely were trying to be helpful, because that is their nature. But as their poster stated in this recent thread they started,
sometimes simpler is better. Don't overthink it. Repair or refund, which would you like sir? Can we ship out a new one to you today?
No, you can't ship me a new one today. I just want you to understand my disappointment at getting a poorly crafted tool, and hope you can prevent this from happening to others.
Absolutely sir, we will notify production immediately and we hope to ease the disappointment by making sure you are satisfied from here on out. Is there anything we can do for you or show you?
No. I appreciate your understanding my upset here. I expected more and didn't get it.
Absolutely sir. Are there any other implements we can help you with to show you how well this can work?
Well, actually, I could use a York rake too. What do you have?