MikeInEburg
Veteran Member
dgl24087 said:
FedEx ground is delivered by independent contractors, while FedEx express (overnight and 2nd day) drivers are company employees.
FedEx
- Thread starter sherpa
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FedEx ground is delivered by independent contractors, while FedEx express (overnight and 2nd day) drivers are company employees.
ToadHill
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The last 3 times I've ordered something that was supposed to be sent Fed Ex it was actually delivered by USPS. It seems to leave the shipper by Fed Ex then somewhere along the way it is sent to the post office, every time that has happened it takes at least 5 days longer to get to me.
Unfortunately with the stuff I'm ordering I haven't had the option of selecting a shipping company, if I did it wouldn't be Fed Ex.
Unfortunately with the stuff I'm ordering I haven't had the option of selecting a shipping company, if I did it wouldn't be Fed Ex.
NSBound
Platinum Member
It sounds like if you add all the people who don't like using UPS to all the people who don't like using Fedex, both companies have a secure future 
. I don't either one, either.
. I don't either one, either.
jinman
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That is exactly what is happening to many small items my wife has ordered recently and shipped FedEx. They are delivered to the USPS within a couple of days and then languish in their delivery system for 4 or 5 days with no tracking beyond the delivery to USPS by FedEx. On the bright side, our postal delivery people are terrific and deliver packages too big for our mailbox right down our driveway to the house or drop them into our wellhouse if we are not home. Only once have I had a package delivery attempted by FedEx while on vacation that got returned to their depot about 95 miles away, and I had to go get it.
I have had issues with FedEx for some years. The driver (independent contractor) dropped the package in the weeds at the start of our driveway by the main road. Never drove back the 1/2 mile on a paved drive. Just by luck we saw the package and picked it up. I complained to FedEx. Got a lot of "we'll take care of it" Next few weeks we had another "package drop" in the weeds. It was raining, but at least he put the package in a plastic bag. We only found it when my wile saw by the online tracking that it was delivered. We drove out and sure enough it was there. I complained again. Got more lip service. Guy at the office said that it was not possible to drive his truck on my driveway ! I guess you would need to tell UPS and the tractor trailers that delivered appliances to our house.
About a month later, another package was dropped in the weeds in the rain. Again bagged, but it was a new PC. Luckily it was OKay. Called FedEx again. Got the story that they were independent contractors, and for each complaint they get financially dinged. Again lots of apologies and a promise that it will never happen again. That night our mailbox was smashed with a bar. Funny that it was in the middle of a line of 8 boxes and only ours was hit. Random, I think not.
We have avoided FedEx since. No more problems.
paul
About a month later, another package was dropped in the weeds in the rain. Again bagged, but it was a new PC. Luckily it was OKay. Called FedEx again. Got the story that they were independent contractors, and for each complaint they get financially dinged. Again lots of apologies and a promise that it will never happen again. That night our mailbox was smashed with a bar. Funny that it was in the middle of a line of 8 boxes and only ours was hit. Random, I think not.
We have avoided FedEx since. No more problems.
paul
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sherpa
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Living in a rural area with a PC and home delivery is wonderful as long as it is not delivered by FedEx.
As I stated earlier, I have written FedEx twice before about this problem. I got a letter back last year saying it would never happen again. The service is still terrible. I intend to get my $65.95 deliver charges back this time! They are under estimating my determination and my ability to pursue such issues. All I need is a list of cooperate names of authority. I have a file folder with all my complaints verified in writing with the FedEx responses. They have no ideal of the wrath I am getting ready to put them through if they don稚 send me my $65. I am not an attorney; I can do more damage to them as a consumer. I already have my draft letters ready to print and mail if needed.
sherpa
As I stated earlier, I have written FedEx twice before about this problem. I got a letter back last year saying it would never happen again. The service is still terrible. I intend to get my $65.95 deliver charges back this time! They are under estimating my determination and my ability to pursue such issues. All I need is a list of cooperate names of authority. I have a file folder with all my complaints verified in writing with the FedEx responses. They have no ideal of the wrath I am getting ready to put them through if they don稚 send me my $65. I am not an attorney; I can do more damage to them as a consumer. I already have my draft letters ready to print and mail if needed.
sherpa
WVBill
Veteran Member
I'll echo the others.
I find FedEx overnight to be fine. They deliver using FedEx trucks/employees with tracking all the way to my door.
FedEx Ground or whatever they call is is hit-and-miss (mostly miss). Sometimes it comes by a FedEx contractor (unmarked or rental truck) - in which case it almost always takes two tries after getting a phone call "where are you at?" or it comes by USPS with no tracking after it's delivered to my local post office.
UPS has always been excellent both in delivery, and tracking.
Sending things by USPS and paying the extra for "tracking" is a joke. The only tracking they provide is "sent" and "delivered". no details on dates, who, where in between or anything.
I find FedEx overnight to be fine. They deliver using FedEx trucks/employees with tracking all the way to my door.
FedEx Ground or whatever they call is is hit-and-miss (mostly miss). Sometimes it comes by a FedEx contractor (unmarked or rental truck) - in which case it almost always takes two tries after getting a phone call "where are you at?" or it comes by USPS with no tracking after it's delivered to my local post office.
UPS has always been excellent both in delivery, and tracking.
Sending things by USPS and paying the extra for "tracking" is a joke. The only tracking they provide is "sent" and "delivered". no details on dates, who, where in between or anything.
Agrantina
Platinum Member
I will see if I can help with this one... I happen to work for FedEx...
AndyG
AndyG
dmccarty
Super Star Member
I guess we are lucky. We have not had problems with either UPS or FedEx. Both made deliveries at the house yesterday. :thumbsup: Never heard of the 1/2 mile from a paved road rule. We are 1/2 mile from pavement.
USPS shipping can be iffy but I do not think the problem is the local office. They seem pretty danged good.
The only problem we have had was with DHL along time ago.
I just go a Big Box from a freight company. Long story but the manager, dispatchers and drivers were very helpful. I was impressed.
Later,
Dan
USPS shipping can be iffy but I do not think the problem is the local office. They seem pretty danged good.
The only problem we have had was with DHL along time ago.
I just go a Big Box from a freight company. Long story but the manager, dispatchers and drivers were very helpful. I was impressed.
Later,
Dan