clemsonfor
Super Member
I had a US mail order get lost from them, they re shipped it UPS, I got the part, installed it and about a week later here came the US mail part. I think that is when they quit using US mail and went to UPS. None of it was Hoye's fault and they were willing to pay shipping back to them for returning the part. They were some inexpensive rubber boots so I just kept them.
Most companies will not pay return shipping for a mistake if the part is not substantial.
I ordered a cat 1 toplink end from agrisupply. They shipped an end with the ball socket for the lower lift arms, the one where you cut of yours and weld this one on. I told them what i got and they said most likely we wont pay to ship that 5lb part back since it only has a reatial price of like $5. They said if i wwere close to a store they may send a truck buy to get it. That is the lat i heard about that and its still in a cabinet, incase i ever need it.
I hear so many horror stories, but i personally have never had anything lost just delayed by usmail. I send out hundreds of dollars worth of mail per year for work thru them. The strangest thing is that i can send a letter to say south ga and it get there in 2 days or less, but if it has a bad address why does it take 2 weeks to return?? seems like 2 days there and 2 days back, idunno?