In this day and age, the delivery man did the unthinkable-he owned up to his mistake. Then, you did something almost as unimaginable-you gave him a break. Yes, there are still good people in this world.
A few years back, I had gravel brought in by a guy I'd been referred to. He and I hit it off immediately. I knew that he and his family had been very successful farmers, but got caught in the ag downturn in the early 80's and lost it all. We frequently talked about a number of subjects.
One time I had him bring a load of gravel for my barn lot. I had him
dump the leftover rock next to the barn. In the process of raising the bed, he was too close and one of the hinges put a slice in the wall of the barn-maybe an 1.5" wide and 8-10" long-no big deal. Well, it was a big to him-John had been delivering gravel for over 20 years, and had apparently never had anything like this happen. He was beside himself-he was really upset and wanted me to call his insurance agent to turn in the claim to get it fixed. I finally got him convinced that it was no big deal, and that under no circumstances should he turn in a claim. I told him I'd fix it with a little paint, which is exactly what I did. I told him to just pay it forward.....
John never forgot it, and later did some tractor work for me and wouldn't take anything in the way of payment. So in a way, my own good deed got paid forward if only to me, but I'd be willing to bet it got paid forward to many others ad well.
Sadly, we lost John a while back-I really miss him. But every time I see that slice in the barn, I feel good about how I handled a minor incident of life, and that I had the good fortune to know a great guy.
GGB