Just got off the phone with kioti

[lilranch2001]

I'm confused. Isn't the issue the shipping? IXLR8's (generous) offer should negate that concern. I thought that Kioti was stepping up to the plate with warranty if Nathan could get it to the dealer. :confused3:

From what I read it seems like the OP is just being contentious now

 

[RickB]

I live about 40 minutes away from him, I PM'ed him and offered to take a look at it, or help him move it to Wittemores when I get my trailer in a few weeks... his response was, "I'm calling the AG's office".

He's got nothing to call the AG about. Transportation is NOT covered by the machine warranty; it's a black & white issue. If those charges happen to be forgiven, fine. But there's no requirement that transport charges be waived, and it is rare indeed when a dealer other than the selling dealer does so.

 

[WilliamBos]

So he bought a tractor 400 miles from home and expects free transport for warranty repairs? Am I actually reading this correctly?

Have you not seen your share of this working at dealers Rick?

 

[VictorW]

It seems like Landed has had it with the tractor whether machine or operator error and wants something else. Being that it appears Kioti is willing to repair through one of their dealers, the AG won't touch this just because Landed can't get it there. Then there is IXLR8 who has gone above and beyond by offering his time and equipment to help which was turned down.:confused3: I could only hope to have that kind of help if mine would break. It's hard to be rational with the irrational.

 

[Midniteoyl]

Actually, the real culprit here seems to be stress.. He has a family member in fairly bad health, finances being tapped, etc, etc, and then a tractor that takes way too much time just to get going.. Been there. All he needs is a way out. IXLR8 has offered than.. Nathan, you should take the offer man.. Let someone help you take some of the weight off.

 

[RickB]

Have you not seen your share of this working at dealers Rick?

Certainly not the first episode of this type.
Wanting and getting are two different things; as demonstrated here.
Having family health problems to deal with is unfortunate and stressful, but not an entitlement.

 

[IXLR8]

I think there are several issues going on here. LaK has had issues with this tractor since the day it was dropped off. The selling dealer has done him no favors with the way he handled things leading to a GREAT deal of frustration and disappointment for LaK. LaK has had less than positive response from Kioti corporate, which has only added to his frustration and disappointment. LaK has a very sick daughter which is adding to his stress. LaK doesn't seem to have the best communication skills which only adds to everybody's stress and frustration trying to figure out what he needs. LaK also seems to expect Kioti to pay for transportation to/from dealer for warrenty repairs.. and that is just not Kioti policy.. I don't know of any brand of tractor who does that. Actually I do understand that Kioti will pay a small transportation fee for warranty work, but according to one dealer it is so small it is meaningless. It won't pay to pick up a tractor 10 miles across town, never mind from 70 miles away. To top it all off... this tractor and hospital bills have drained his financial resources, further adding to his stress. Cooler heads need to prevail and a few prayers for him, his daughter and his tractor situation couldn't hurt.
I can tell you that the local JD and Kubota dealers want NOTHING to do with Kioti tractors. I was at one Kubota dealer when I was first looking for a tractor and mentioned that I was also looking at a Kioti in addition to his Kubota... he went nuts and about threw me off his property, guess which brand of tractor I bought. So it is not surprising to me that he got such a low ball offer for a trade in on his tractor. Around here, unless he is trading it in at a Kioti dealer... he is better off selling it himself if he wants to get rid of it.

 

[murphy1244]

I can tell you that the local JD and Kubota dealers want NOTHING to do with Kioti tractors.

They don't want customers comparing them to their product on the lot.

 

[TripleR]

I can tell you that the local JD and Kubota dealers want NOTHING to do with Kioti tractors.

They don't want customers comparing them to their product on the lot.

No real need to go down that road yet again is there?

 

[murphy1244]

No real need to go down that road yet again is there?

Up to you I guess. I was Not the first to post it.