Is it my phone, or the router?

[techman]

First thing I would do is check and upgrade the firmware in the router. You can do this with a PC and log into the router. Often this will fix the problem. Other than that I would suspect the router. Such cases are common.

paul

 

[MossRoad]

Several people have asked you if it has ever worked well with the phone or is this something recent? You have answered that it works well with your laptops, but have never answered the question of "Has it ever worked well with your phone?"

 

[JDgreen227]

Several people have asked you if it has ever worked well with the phone or is this something recent? You have answered that it works well with your laptops, but have never answered the question of "Has it ever worked well with your phone?"

It has ALWAYS been a tossup as to whether it works well with my phone, in the beginning there was not any issue but after about 3 months I began having a problem with dropped connections, after a while that cleared up and it stayed connected for a month, then began dropping, I never know how long a connection will stay on or how often if will need to reconnect. Frontier is just about worthless when it comes to customer service, their attitude is "too bad, but so what" as they are one of the companies pushing for Legislative approval to abandon landline phone service in Michigan. BTW, one of the first things I did when the router was new and when I began having dropouts for my phone was change the SSID. Changes after the initial setup made no difference.

 

[zzvyb6]

What is the status of your phone's 'power saving' mode? If it backs down the radio power, I would expect your wifi connection to be marginal.

 

[amaxwell]

I had problems with wi-fi connections with one computer and not another,and a friend suggested raising the router higher .I placed it on top of a freestanding cabinet now both work great . I guess one computer was just better at pulling in the signal, and the extra height gave the other a boost. If you can raise yours try it.If it works its a free fix,if not only a few minutes time wasted.

 

[JDgreen227]

I had problems with wi-fi connections with one computer and not another,and a friend suggested raising the router higher .I placed it on top of a freestanding cabinet now both work great . I guess one computer was just better at pulling in the signal, and the extra height gave the other a boost. If you can raise yours try it.If it works its a free fix,if not only a few minutes time wasted.

Thanks for advice, but the router is already atop a cabinet six feet off the floor. As far as power saving mode goes, my device never uses that. I just had to shut my device down and reconnect to the router...and I was within 40 feet of the router the entire time before it dropped the connection.

 

[KTurner]

It has ALWAYS been a tossup as to whether it works well with my phone

Based on this, plus that you said the phone connects at 72M while the other devices connect at 54M - If I were you, I'd try to find a way to disable 802.11n. 54M is the max connection speed for 802.11G. This tells me that your other devices are most likely connecting with 802.11G and your android phone is connecting with 802.11n. The router and the wireless device will handshake to find the best protocol they both support, so you only need to disable 802.11n on one of them.

I did some quick searching - unfortunately, your router is not supported by Netgear as it was a special order by AT&T - no support was part of their deal. Because of this, I was unable to find a decent manual for the 7550 that would indicate if and how to disable the 802.11n. It doesn't appear that android gives you the ability to pick/choose the protocols out of the box (but maybe your phone manufacturer added something? long shot, but...).

By the way, it'd be a bit more difficult for you to just go out and buy another router since yours has built-in DSL support - that's not typical.

Keith