Would You Accept This As New

   / Would You Accept This As New #61  
Generally speaking equipment isnt tarped. Tarping takes time, time is money for all involved (most trucking companies charge extra for basic tarping). That blue shrink wrap is great, but who is going to pick up the couple hundred dollar tab to do it (time and materials)? let alone no equipment dealer is set up with the expensive gear to do it in my experience. Boat dealers yes, tractor dealers, not so much. That also ignores the fact that some times equipment is moved from trailer to trailer depending on how it is shipped and if any thing else is going that way, in that case, shrink wrap would be in the way.

Anything can be done if the money is there to do it. It always comes down to money. Would anyone pay an extra $100 to 300 on top of basic shipping for tarping costs? Not the way people shop around these days.

This.

Shrink wrapping is great, but tarping on a load that you are loving the paint finish on is worse for it than leaving it alone. There's almost no way to tarp the tractor and have it not vibrate at points and cause dull wear areas in the paint.

The worst I've seen is a little bit of corrosion on the plated parts... it happens. The dealer should have cleaned it up before letting you see it like that though!
 
   / Would You Accept This As New
  • Thread Starter
#63  
Would you accept it if your dealer cleaned and detailed it, and included a written 4 year rust/ corrosion warranty? Is this a dealer who has treated you right up to now?
This dealer has treated me right in the past,that is why I went there.If I was happy with the detailing then I would accept the tractor with the written warranty,but I don't think that will be offered.
 
   / Would You Accept This As New #64  
This dealer has treated me right in the past,that is why I went there.If I was happy with the detailing then I would accept the tractor with the written warranty,but I don't think that will be offered.

With all due respect kcender . . I don't think you understand you own the high ground here. You keep phrasing your posts like you are waiting for a handout of some pittance. The dealer will do what needs to be done to fix this thing . . but he's waiting for you to tell him . . if you wait for him to tell you . . he'll offer the smallest amount he can.

In a prior post you said he assured you your trade and downpayment were safe . . . and you posted like as if you were grateful for that. Again with all due respect kcender . . your dealer has zero power to keep anything unless the product is both delivered and accepted. He has a legal and moral obligation.

I don't mean to sound rude . . but you have to shake off this helpless attitude. I'd guess your dealer has already talked to the other dealer and the trucking company. He knows the story and he knows he didn't do any of it yet but it has to be resolved. And you can bet he's already planning on getting some value from the other dealer or trucking company or both. The question is real simple . . . "What do you need to have happen in action AND in value, to feel good about accepting this tractor"? To be happy you bought it . . to say good things about your dealer in the future . . that is what any good dealer wants to know in these situations. Figure it out . . then talk to the dealer . . if he doesn't accept it . . tell him you don't want it and you'll take your money and trade-in back. Then the negotiations can progress.

My point is simple . . its not about greed . . its about your next 5 years with this tractor . . if its filled with remorse . . you won't enjoy it. If you wait and waffle till he makes an offer . . then you may be disappointed and weaken your resolve to be satisfied. Don't operate with greed or with fear and remorse . . operate with resolve . . you own the high ground here.
 
   / Would You Accept This As New
  • Thread Starter
#65  
AxleHub,I understand what you are saying but you should realize this salesman lives close to me and we occasionally see each other in social settings.I would like to keep the negotiations civil with no hard feelings regardless of the outcome.Sometimes there are more important things in life than money.If things turn sour then it happens but I hope it doesn't.For now I will play the waiting game.I would like to have a NEW tractor but it is not the most important thing in the world.
 
   / Would You Accept This As New #66  
AxleHub,I understand what you are saying but you should realize this salesman lives close to me and we occasionally see each other in social settings.I would like to keep the negotiations civil with no hard feelings regardless of the outcome.Sometimes there are more important things in life than money.If things turn sour then it happens but I hope it doesn't.For now I will play the waiting game.I would like to have a NEW tractor but it is not the most important thing in the world.

There is nothing about what I describe that is not civil. You are concerned about hard feelings . . but properly expressing your opinions and needs is civil and proper business behavior. What will tick someone in business off is not expressing your opinion and leaving them guessing. Just my experience.
 
   / Would You Accept This As New #67  
AxleHub,I understand what you are saying but you should realize this salesman lives close to me and we occasionally see each other in social settings.I would like to keep the negotiations civil with no hard feelings regardless of the outcome.Sometimes there are more important things in life than money.If things turn sour then it happens but I hope it doesn't.For now I will play the waiting game.I would like to have a NEW tractor but it is not the most important thing in the world.

This is about business not about friends. If the salesman can't is your side of things is he really a friend and looking out for your best interest or his commission.
Sound like you need to go to your dealer and go over the tractor with him and is if he's willing to correct anything you have a problem with. If he's not willing to what you want it's time to walk away. I would do this ASAP and be done with it.
There is no way I'd pay this amount of money and not be happy. I just don't understand why your worried about someone else feelings instead of your own.
Good luck to ya.
 
   / Would You Accept This As New #68  
This is about business not about friends. If the salesman can't is your side of things is he really a friend and looking out for your best interest or his commission.
Sound like you need to go to your dealer and go over the tractor with him and is if he's willing to correct anything you have a problem with. If he's not willing to what you want it's time to walk away. I would do this ASAP and be done with it.
There is no way I'd pay this amount of money and not be happy. I just don't understand why your worried about someone else feelings instead of your own.
Good luck to ya.

Kcender . . . what he said but with a smile :) :)
 
   / Would You Accept This As New #69  
With all due respect kcender . . I don't think you understand you own the high ground here. You keep phrasing your posts like you are waiting for a handout of some pittance. The dealer will do what needs to be done to fix this thing . . but he's waiting for you to tell him . . if you wait for him to tell you . . he'll offer the smallest amount he can.

In a prior post you said he assured you your trade and downpayment were safe . . . and you posted like as if you were grateful for that. Again with all due respect kcender . . your dealer has zero power to keep anything unless the product is both delivered and accepted. He has a legal and moral obligation.

I don't mean to sound rude . . but you have to shake off this helpless attitude. I'd guess your dealer has already talked to the other dealer and the trucking company. He knows the story and he knows he didn't do any of it yet but it has to be resolved. And you can bet he's already planning on getting some value from the other dealer or trucking company or both. The question is real simple . . . "What do you need to have happen in action AND in value, to feel good about accepting this tractor"? To be happy you bought it . . to say good things about your dealer in the future . . that is what any good dealer wants to know in these situations. Figure it out . . then talk to the dealer . . if he doesn't accept it . . tell him you don't want it and you'll take your money and trade-in back. Then the negotiations can progress.

My point is simple . . its not about greed . . its about your next 5 years with this tractor . . if its filled with remorse . . you won't enjoy it. If you wait and waffle till he makes an offer . . then you may be disappointed and weaken your resolve to be satisfied. Don't operate with greed or with fear and remorse . . operate with resolve . . you own the high ground here.

kcender,

I agree 100% with what AxleHub says here, and elsewhere, in this thread.

In terms of contract law, which is based on the idea of "a promise (on your part, to PAY) for a certain, specified performance (on his part, to deliver a NEW Kubota)," your dealer has BREACHED that contract, in that it/he FAILED to deliver, to you, a NEW Kubota.


Because NEW Kubotas are not intended or designed to be delivered in a high-speed, road-salt sprayed environment. (To those who would say "But that's how MOST of them get delivered..." I would point out that the high-speed salt bath is NOT a product benefit, and therefore can ONLY be a potential negative. Nothing on the Kubota website talks about how a "free salt bath" is included and/or will enhance the owner experience. In other words, maybe 99% of tractors ARE shipped on flatbeds, untarpped. But that is NOT what the OP contracted for, so it is NOT what he should be forced to accept).

Salt-corroded electrical connections may not manifest, as problems, in the first few months...or years, for that matter. How long do you want to be "holding your breath," waiting for trouble?

I hear you on the social aspect of knowing the salesman. But this is BUSINESS, and if he's a PROFESSIONAL, he's already learned there's a line between the two. In fact, he's probably done things, for BUSINESS gains, that he would never do personally, and vice versa.

Reject the tractor, and shake his hand, at the next social event you see him at, and BUY HIM A DRINK, if it makes you feel better (and assuming the venue allows it), to show HIM you do not take his DEALER'S MALFEASANCE PERSONALLY, because it's just...BUSINESS.

Now, if the (higher) price of a new, "unsalted" unit is playing into your decision-making process, that's another matter, and input from this forum may not mean much, in that particular "decision tree."

But if that's the case, I'd seek a sales estimate from the next closest dealer, before taking delivery of that Salty Dawg (no offense).

In the Northeast, we're STILL dealing with cars that were TOTALED, due to salt water flooding from Hurricane Sandy, and have, nevertheless, been found BACK in market place, with their SALT WATER FLOODING history undisclosed/and/or deliberately disguised. Not to mention ATV's, and other transportation platforms.

IMO--AxleHub is correct--you have the "higher ground" (as he put it) and/or are "in the driver's seat" (pick your metaphor) on this one.


Reject/Renegotiate/Repeat (as necessary) and RELAX.

(Please don't misunderstand: I say "RELAX" not because you haven't been reasonable and cool-headed--because you have. Rather, I say "RELAX" because THEY screwed up, YOU'VE not been delivered what's been promised, and you OWE them NOTHING, IMO).

Regarding your old tractor, that's (allegedly) now owned by a third party, but still in your possession? That IS a problem, but I think it's the DEALER'S problem, and I wouldn't be surprised if what he did, to get you the "trade in allowance," is not within the spirit, if not the letter, of his franchise agreement.

In other words, Kubota might not approve of the dealer's making a third party part of your new purchase, just to get a "trade-in allowance," and the dealer may not want Kubota to find out. (If that's the case, that's another point in your favor, but it's just a WAG on my part--perhaps others can comment on this?) But in any case, I feel the liability to that third party (the "buyer-in-waiting" of your trade-in) is 100% the DEALER'S, and I would refuse delivery of the "Salty Dawg" and hang onto the old tractor.

Have you received payment for your trade-in? If so, don't cash it (if it's a check), if it's not too late.

Perhaps you should consider photocopying the check (for your trade-in), and mailing it back to the dealer (return receipt requested) with a letter explaining that your (anticipated) trade-in was predicated upon YOUR ACCEPTANCE of a NEW Kubota, and that you have NOT accepted any such thing. So that, you are NOT authorizing the transport of your old tractor off of your premises.

Best of luck!

My Hoe
 
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   / Would You Accept This As New #70  
Starting to sound like the ones who complain if their "new" tractor has 5 or 6 hours on it. Or if their new car comes with 25 miles on the odometer.

While I have yet to see pics, I still cannot judge the situation. If the dealer is willing to resolve the appearance of the tractor, problem solved IMO.

If you want pristine new that has never been hauled other than a crate, and no blemishes what-so-ever, then by all means pay the 5% more and wait several months. The "new" price that you have been quoted obviously isnt "new from the factory" price. It is the price for the "new machine they have in their possession.

You arent obligated for anything. IF you dont like the minor cosmetic imperfections, few hours on the clock, and traveling on a trailer at road speed for a 5% savings and getting the tractor right now, then order one, pay more, and wait for arrival.
 

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