Customers dont seem to matter anymore.

   / Customers dont seem to matter anymore.
  • Thread Starter
#41  
Well, if you feel that way, you won't be ordering anything off of eB*y. I recently bought some nuts with Free Shipping. Seller sent the wrong ones. Won't refund or exchange until I send back the wrong ones - at my expense. To add insult to injury, the return shipping label program doesn't work, and no method to respond to eB*y. Case closed. So much for their buyer protection policy.
Yeah, I'll find a better source...

99% of the time I dont have any issues on ebay. Did you open a case with ebay?

Ebay is not the problem IMO. Ebay is just a vehicle that a vendor can use. Lots of vendors use both ebay and amazon. The ultimate problem is with the vendors. You shouldnt have to rely on ebay, amazon, or any other third party to solve these issues.

I order alot of stuff that dont go through ebay or amazon. Usually no issues at all. But if you have an issue, and the seller refuse to correct, the only course of action is litigation. At least ebay will let you open a claim with them, leave negative feedback, etc. Which is more than you can do if not using a 3rd party.

I ordered my engine kit for my backhoe rebuild from abilene machine. Their Reliance parts shipped from Howard enterprise out of indiana. Which was nice since I got parts quickly. The kit I ordered was 30 over pistions as the request of the machine shop. They though that would be enough to clean up the bores after they inspected and measured. Well, 30 over didnt quite clean it up so I needed 40 over. I call abilene, I had a tracking number within an hour, and parts 2-days later along with a bill, that basically said, pay $XX for pistons or return the 30 over for full credit. Didnt have to get charged again, was hassle free. And it was MY mistake not theirs. Guess who gets my business next time I rebuild a tractor.
 
   / Customers dont seem to matter anymore. #42  
Dont really want to spend thousands on a tv that onlt needs a ~$65 light bulb once every 4 years. For me, it would be a waste of thousands of dollars for nothing.

$1,300 on sale for a Samsung 60" 4k SUHD. I paid more than that for the Mitsu. Wait until you get the white spots and have to replace the part for that. At some point it just isn't worth fixing.
 
   / Customers dont seem to matter anymore.
  • Thread Starter
#43  
At some point it just isn't worth fixing.

Agreed. But I am not to that point yet. Certainly not worth spending ~$1800 on TV. (current one is 65")

And the fix for the white dots is a ~$200 DLP chip. Which is still better than $1800 on a new TV
 
   / Customers dont seem to matter anymore. #44  
Agreed. But I am not to that point yet. Certainly not worth spending ~$1800 on TV. (current one is 65")

And the fix for the white dots is a ~$200 DLP chip. Which is still better than $1800 on a new TV


Yep, it cost me $200 for the DLP chip and roughly $100 for a decent bulb. It was a great TV an lasted a long time but I was ready for something new. I went from the Mitsu 65" to the Samsung 60" and mounted it on the wall.
 
   / Customers dont seem to matter anymore. #45  
I would never drive 3 hours to fix a TV, even if it was a Jumbotron. I'd take it back to Costco, get a new one and go home.

I use eBay for a lot of stuff, buy and sell. Never had a problem other than a woman who complained about a damaged glass piece 6 MONTHS AFTER IT WAS DELIVERED. Yep, eBay made me refund her money. Then I seen she was selling the undamaged pieces on her own account ! When buying, you have to look at the feedback, the description, the return option and the shipping costs. There are also some of the most brilliant minds in America on eBay. Girlfriend sells new clothes from her account. Most common email question is "What size is the size 12 dress ?". Biggest problem for her is women who buy clothing, wear it, spill stuff on it, and then want to return it because "it doesn't fit" or "Its not as described". Yep, eBay makes her efund their money. The Teenage Prom Dress scenario is from their mothers. (Buy a $2000 prom dress and return it because "the zipper is broken", or "its dirty" (Clinton Blue Dress issue), or heaven forbid, "My daughter is a size 18 but I was hopping she would fit into a size 4 after a week of dieting".

You see, companies are burned by terrible, horrible and unethical customers quite frequently. I'll bet your TV bulb supplier has had a LOT of returns where the buyer's OLD bulb was returned as if it was the NEW one that now doesn't work.

Costco takes back everything. But I am amazed how bold customers are in returning things that are broken, damaged, dead and destroyed. I'll soon be seeing those Junipers they sell in the Spring, that are dirt brown dead after being bought less than a week before. And of course, the Home Depot return of 1/2 used paint cans ("wrong color"), electrical wire ("the roll is too short after I cut off what I needed") and the tools no longer needed but worked well before it fell out of my truck out on I-96 and got run over.

That's why companies hate customers. They are teachers of the BAD CUSTOMER Stereotype.
 
   / Customers dont seem to matter anymore. #46  
Actually surprised this thread made it this long before someone posted something like this...

I have two kids, 2-1/2 and 5-1/2. Neither in school yet. (cutoff for school was august 1 and the 5-1/2 year old was born aug 24).

TV is good. The shows they watch, and cartoons, are very educational. Shows that help them learn colors, numbers, shapes, etc. Learn words and meanings. I have no problem with kids watching that, on a cold winter day, with nothing to do outside.

Now in the warmer months, its different. I'm outside.....kids are outside. They actually would rather be outside than couped up in the house. But not every day is a good day to go outside.

My kids arent watching shows that have violence, murder, etc. And comparing TV to drugs as an escape from reality......really? And lower test scores.....I dont think my kids would be as smart, or have the vocabulary they do, if it wasnt for educational cartoons. And when they get older, TV watching is going to be mostly the shows that I watch. Almost everything on H2, and science channel.

Yeah, achingback, your information is a little dated, talking about "young Indiana jones chronicals" that show has been off the air for 20 years. Too much of anything is bad, but in the middle of winter in Montana, I don't think there is anything wrong with kids watching some educational cartoon shows. Don't get me wrong, they do other activities as well, like I said. And for adults, after a full day of work, and an evening of feeding, bathing, and reading stories to get the kiddos to bed, a person might need to drink a beer and watch a little TV to relax before they rack out for the night.
 
   / Customers dont seem to matter anymore. #47  
Help is on the way. You'll never think the same way again. . . The Revelation

Kill your TV
Television: An addictive device which keeps the lower classes subdued; a perpetuator of violence and materialism; and a silent destroyer of intellectualism.
Television viewing:

Children aged 2-5 average 25 hours per week watching TV. Source: AC Nielsen Co., 1990
Children aged 6-11 average more than 22 hours per week watching TV. Source: AC Nielsen Co., 1990
Children aged 12-17 average 23 hours per week watching TV. Source: AC Nielsen Co., 1990
30% of middle-aged men (median age in the study was 39.5) watch TV 3 or more hours per day, while another 61% watch TV 1-2 hours per day. Source: 1989 study by Larry Tucker at Brigham Young University

.

"By the time most Americans are 18 years old, they have spent more time in front of the television set than they have spent in school, and far more than they have spent talking with their teachers, their friends or even their parents." Quote from Abandoned in the Wasteland: Children, Television and the First Amendment, by Newton Minnow, former Chairman of the FCC, and Craig LaMay, 1995
"By first grade, most children have spent the equivalent of three school years in front of the TV set." Quote from Abandoned in the Wasteland: Children, Television and the First Amendment, by Newton Minnow, former Chairman of the FCC, and Craig LaMay, 1995

.

62% of fourth graders say they spend more than three hours per day watching TV. Source: Educational Testing Service study, 1990
64% of eighth graders report watching more than three hours of TV per day. Source: Educational Testing Service study, 1990

.

By the time today's child reaches age 70, he or she will have spent approximately seven years watching TV. Source: American Academy of Pediatrics study, 1990

Intellectual, academic, psychological and social:

"Television provides an escape from reality not unlike that of drugs or alcohol. A person can slip away into the fantasy world offered by television programs and effectively impede the pressures and anxieties of their own lives. This is similar to 'going on a trip' induced by drugs or alcohol." Quote from The Plug-In Drug by Marie Winn, 1985

.

There is a direct correlation between the amount of time a child spends watching TV and their scores on standardized achievement tests - the more TV watched, the lower the scores. Source: 1980 study by the California Department of Education which studied the TV habits and test scores of half a million children
"We suspect that television deters the development of imaginative capacity insofar as it preempts time for spontaneous play." Quote from a publication distributed by the Group for the Advancement of Psychiatry

.

"Every day, all across the United States, a parade of louts, losers and con-men whom most people would never allow in their homes enter anyway, through television." Quote from Abandoned in the Wasteland: Children, Television and the First Amendment, by Newton Minnow, former Chairman of the FCC, and Craig LaMay, 1995
"Unsupervised television is like letting your children play out on the street at any hour of the day or night with whomever they come across." Quote by University of Massachusetts psychology professor Daniel R. Anderson in his 1988 study of TV's influence on children's education

.

"The primary danger of the television screen lies not so much in the behavior it produces - although there is danger there- as in the behavior it prevents: the talks, the games, the family festivities and arguments..." Quote from The Plug-In Drug by Marie Winn, 1985

.

On prime-time TV, men outnumber women at least 3 to 1, while in the real world, there are actually slightly more women in the population. Source: 15-year study by Dr. George Gerbner, Dean of the Annenburg School of Communications at the University of Pennsylvania
On prime-time TV, there are significantly smaller proportions of young people, old people, blacks, Hispanics, and other minorities than in the U.S. population at large. Source: 15-year study by Dr. George Gerbner, Dean of the Annenburg School of Communications at the University of Pennsylvania
Crime is at least 10 times as prevalent on TV as in the real world. Source: 15-year study by Dr. George Gerbner, Dean of the Annenburg School of Communications at the University of Pennsylvania

.

Television contains substantial amounts of "irregular driving" - squealing brakes, speeding, screeching tires and property damage. Death and physical injury were infrequent, however, and legal penalties rare. Source: 1983 study in the Journal of Communication

Violence:

The typical American child will witness 8,000 murders and 100,000 acts of televised violence in his lifetime. Source: American Psychological Association.
"Preschoolers have difficulty separating the fantastic from the real, especially when it comes to television fare; its vividness makes even the fantastic seem quite real." Quote from "Monitoring TV Time," by Lillian G. Katz, Parents, January 1989
"Much of what they (children) see on TV represents violence as an appropriate way to solve interpersonal problems, to avenge slights and insults, make up for injustice, and get what you want out of life." Quote by University of Michigan psychologist Dr. Leonard Eron, whose landmark 22-year study of TV's effects tracked more than 800 people from age 8 to adulthood.

.

More than 3,000 studies over the past 30 years offer evidence that violent programming has a measurable effect on young minds. Source: Christian Science Monitor, July 6, 1993

.

In 1980, the most violent prime-time show on TV registered 22 acts of violence per hour. In 1992 the most violent prime-time show (Young Indiana Jones) registered 60 acts of violence per hour. Source: National Coalition on Television Violence
In 1992, WGN's "Cookie's Cartoon Club," Fox's "Tom and Jerry Kids," and Nickelodeon's "Looney Tunes" averaged 100, 88 and 80 acts of violence per hour, respectively. Source: National Coalition on Television Violence

.

Half of North America's murders and rapes can be attributed directly or indirectly to television viewing. Source: Seven-year statistical analysis study by Dr. Brandon Centerwall at the University of Washington
After the introduction of television in South Africa in 1974, the murder rate among the white population increased by 56 percent over the next nine years. Source: Seven-year statistical analysis study by Dr. Brandon Centerwall at the University of Washington

Financial, material and legal:

"...annual gross television-broadcasting revenues in the U.S. are conservatively estimated at about $25 billion..." Quote from Abandoned in the Wasteland: Children, Television and the First Amendment, by Newton Minnow, former Chairman of the FCC, and Craig LaMay, 1995
"Living with television means growing up in a world of about 22,000 commercials a year, 5,000 of them for food products, more than half of which are for low-nutrition sweets and snacks." Quote by Dr. George Gerbner, Dean of the Annenburg School of Communications at the University of Pennsylvania

.

"The airwaves are public property. No one can own them because they belong to everyone...Consequently, someone must make certain that when the valuable portion of the spectrum is used, it is used in such a way that at least benefits the rest of us - those who can't use it. This is called serving the public interest. Through the Communications Act the people have given the broadcaster the exclusive right to use a portion of the airwaves, but on the condition that he or she serve the public interest." Quote from Mass Media Law, by Don R. Pember, 1987

Physical:

Body metabolism (and calorie-burning) is an average of 14.5 percent lower when watching TV than when simply lying in bed. Source: Study by Robert Klesges at Memphis State University
Men who watch television 3 or more hours a day are twice as likely to be obese than men who watch for less than an hour. Source: 1989 study by Larry Tucker at Brigham Young University

The same can be said for the internet and cell phones. Also, reading books all day.
A little self discipline goes a long way.
 
   / Customers dont seem to matter anymore. #48  
I have a dlp tv. Replaced bulb once, got on amazon for a decent price. Much cheaper than an overhead projector bulb.
My point was that I've had a projector for years and have recently replaced it with a new projector that used led instead of halogen bulbs to project the image. . Now I use it daily for all TV because I don't have to worry about the bulb burning out.

The projectors are around the same price as flat tvs now but you can get an image of 12ft diagonal if you want.
 
   / Customers dont seem to matter anymore. #49  
A while back, in a big box store, I could not locate what I wanted and walked my feet off looking for a clerk (or the product).
Around a corner I come upon 4-5 clerks so I excuse myself (like do I really have to) to ask where to find the item.
They rudely told me that they were in conference and not to disturb them.

But as I turned the corner I overheard them discussing last nights dates.

To many 'work' is simply to be on premises and not to exert oneself between breaks.
The trick to getting help at hd/Lowe's is if you can't find anyone go grab one of those stock ladders and start climbing on it. It works EVERY TIME!
I spend many hours in both stores and this method always works. They do not want you helping yourself.
 
   / Customers dont seem to matter anymore. #50  
Heard a HD employee instructing another on how to avoid people in the key making aisle so they wouldn't have to cut keys. Now i think they have a self service machine.
 

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