Mahindra 5570 emission problems

[IH4739]

I turned to this forum for help and to hear other peoples experiences with these type issues. I don't appreciate someone doubting what I am going through.

 

[IH4739]

Thanks for the info Dave. The selling dealer had assured me that a service rep was going to get involved but I have heard nothing since

 

[DavesTractor]

Thanks for the info Dave. The selling dealer had assured me that a service rep was going to get involved but I have heard nothing since

No problem. And for the record, I see nothing far fetched about your questions. This is a great forum, and we don't often see folks picked on. What does happen occasionally is that someone will join ONLY to complain, with no desire to fix the problem. That's not you, but perhaps jlgurr was thinking along those lines. In any event, I'm not in agreement with him.

 

[IH4739]

Thanks for understanding Dave. I loved my first mahindra and hope the issues I'm having with this one could get resolved. Thanks to your post I have some good questions I can now ask my dealer.

 

[jlgurr]

No problem. And for the record, I see nothing far fetched about your questions. This is a great forum, and we don't often see folks picked on. What does happen occasionally is that someone will join ONLY to complain, with no desire to fix the problem. That's not you, but perhaps jlgurr was thinking along those lines. In any event, I'm not in agreement with him.

Yes, you're correct. I find it hard to believe a dealer would allow that tractor to go back home and not run correctly. It's also crazy to hear they are not retuning calls on such a major issue. Hopefully I am wrong and IH's concerns are valid. Seen too many people with similar stories here only to brand bash.

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[IH4739]

Yes, you're correct. I find it hard to believe a dealer would allow that tractor to go back home and not run correctly. It's also crazy to hear they are not retuning calls on such a major issue. Hopefully I am wrong and IH's concerns are valid. Seen too many people with similar stories here only to brand bash.

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I am definitely not brand bashing. I really like mahindra that's why I'm so surprised at their slow response to these problems. Maybe after the 4th has passed I can get some resolution to all this.

 

[dickfoster]

Not making payments is never a good idea. They may be in the wrong, but you are in violation of your contract which is ... more applicable. Your problem sounds like the issue I've read about here on the 2555s. You might want to read that thread. Seems like the jist of these new tier 4 diesels is to never idle them for very long and keep the rpms up when working them. Hope you get a satisfactory resolution soon.

Be advised that ALL contacts are two way affairs, not receiving full value for money received is also a violation of the contract. Ask any judge. Even a first year law student can answer that one. This would only be a remedy if he'd financed the machine with Mahindra, not if he arranged a loan independent and separate from the machine. This is also exactly how lemon laws came about in some states. I don't know about TN but in this state they only get so many bites at the apple and so much time to put things right.

 

[DavesTractor]

Be advised that ALL contacts are two way affairs, not receiving full value for money received is also a violation of the contract. Ask any judge. Even a first year law student can answer that one. This would only be a remedy if he'd financed the machine with Mahindra, not if he arranged a loan independent and separate from the machine. This is also exactly how lemon laws came about in some states. I don't know about TN but in this state they only get so many bites at the apple and so much time to put things right.

You do realize that Mahindra USA (MUSA) and Mahindra Finance USA (MFUSA) are not the same company? In this case we know he did not finance it via MFUSA. But even if he did, MFUSA has no obligation to see that he bought a good tractor or that it gets repaired. Their obligation was to pay the dealer for the tractor and to collect your payments. The only thing you will get out of this action is a lower credit score.

MUSA is obligated to fix the tractor as outlined in the warranty agreement and applicable law. It has nothing to do with the method of payment. But I will say, problems need to be addressed quickly! And communication must be good. If a new tractor is basically unusable for a couple of months, that is inexcusable.

Let's see what happens this week once we get past the holiday and the dealer has a chance to respond.

 

[IH4739]

You do realize that Mahindra USA (MUSA) and Mahindra Finance USA (MFUSA) are not the same company? In this case we know he did not finance it via MFUSA. But even if he did, MFUSA has no obligation to see that he bought a good tractor or that it gets repaired. Their obligation was to pay the dealer for the tractor and to collect your payments. The only thing you will get out of this action is a lower credit score.

MUSA is obligated to fix the tractor as outlined in the warranty agreement and applicable law. It has nothing to do with the method of payment. But I will say, problems need to be addressed quickly! And communication must be good. If a new tractor is basically unusable for a couple of months, that is inexcusable.

Let's see what happens this week once we get past the holiday and the dealer has a chance to respond.

I will post whatever I find out this coming week. Like you guys said maybe after the holidays everyone will be back to work. Thanks to everyone for there advice, it is good to hear different points of view.

 

[dickfoster]

You do realize that Mahindra USA (MUSA) and Mahindra Finance USA (MFUSA) are not the same company? In this case we know he did not finance it via MFUSA. But even if he did, MFUSA has no obligation to see that he bought a good tractor or that it gets repaired. Their obligation was to pay the dealer for the tractor and to collect your payments. The only thing you will get out of this action is a lower credit score.

MUSA is obligated to fix the tractor as outlined in the warranty agreement and applicable law. It has nothing to do with the method of payment. But I will say, problems need to be addressed quickly! And communication must be good. If a new tractor is basically unusable for a couple of months, that is inexcusable.

Let's see what happens this week once we get past the holiday and the dealer has a chance to respond.

I realize that fully Dave. Maybe what you don't realize that this kind of financing is specifically for buying the tractor and nothing else. Both companies are operating under the same umbrella. He is not taking about a loan to buy a house or something, it is specifically for the tractor and only for the tractor. There is quite enough president on this for any idiot attorney to fly with. Tons of it infact. If this dodge didn't work for the auto companies then Mahindra can't hide behind it either. It even got sticky regarding builders and home mortgages recently. It's very simple and basic black letter contract law that boils down to value received for value paid. Mahindra has an obligation to get the friggin machine fixed, period and to be quick about it or the deal is off.