If you don't mind, what county are you in?
United States
One of the nice things about this forum is that we can voice our opinions. But I think this reaction is way exaggerated, although it may be in jest. I suppose you want to help a fellow TBN brethren, but keep in mind that we do not know the other side of this story. Not saying the OP is not straight up, but we have not heard from MUSA or from the dealer and we probably never will.
I think it is fair to say that parts should be on the shelf and calls should be returned. I agree. But when I call Mahindra, they answer. When I order parts I get them right away. Pretty much 100% of the time. So let's not let this get blown out of proportion. I did wait several weeks recently for some non-critical Kubota parts. The tractor was still in use, so no big deal...but it was about 3 weeks and it could have just as well been an important part. I'm not going to boycott or even get mad at Kubota. It just happens occasionally.
Makes sense, Dave. But, oh man, I bet you just ruined the day for a lot of us swingers. Any suggestions on how our tractors can practice "safe swaps"?
I would love the phone # and person you were talking to. I already have the 800 number in TX and the # for Bloomsberg, PA.
One of the nice things about this forum is that we can voice our opinions. But I think this reaction is way exaggerated, although it may be in jest. I suppose you want to help a fellow TBN brethren, but keep in mind that we do not know the other side of this story. Not saying the OP is not straight up, but we have not heard from MUSA or from the dealer and we probably never will.
I think it is fair to say that parts should be on the shelf and calls should be returned. I agree. But when I call Mahindra, they answer. When I order parts I get them right away. Pretty much 100% of the time. So let's not let this get blown out of proportion. I did wait several weeks recently for some non-critical Kubota parts. The tractor was still in use, so no big deal...but it was about 3 weeks and it could have just as well been an important part. I'm not going to boycott or even get mad at Kubota. It just happens occasionally.
Dave makes a valid point. It's important to find out the source of that metal. Simply replacing a damaged pump may only be delaying the next failure. The source of that free metal is where you'll find the root cause of the problem. THAT needs to be fixed as well.
To prevent ITD my rental dealer suggested to only connect one remote, loosen the other and bleed into a bucket using positive pressure. then revers for the other side. You would not believe some of the crud I have gotten out. I purge until clean. On a single remote I loosed the plug on the cylinder and cycle.
Hydraulic fluid is cheap insurance.
As to the OP I hope everything works out and as someone posted, have the dealer open things up and look for the source of the metal while your waiting.