Yay! glad you got it going.
Also if I was you I would login to att website to check your plan, just to make sure they did it right.
He is not the only one.... Me To :cool2::cool2::dance1::drink:
IT was a battle but I now have a working Mobley.
I waited 30+ hours since calling yesterday morning , but after rechecking my email repeatedly and seeing no Info from ATT , just couldn't take it any more and once again called. This time i got a lady named ( Kennedy) that said I can't believe how many of our representatives are having problems getting these ZTE Mobleys activated.
After explaining the hours on the phone and many representatives I previously spoke with to her and re stating how the last person i spoke with had sent another SIM out priority ,
She sighed and said YOU DON'T NEED ANOTHER SIM
She told me to take the unit to the local ATT and get it activated , gave me my account # ( a number that I had not been given before) and said:
DO NOT leave until they get the Mobley activated. Tell them to call support or who ever they need to.
I said the other people said It had to be a corporate store AND ATT headquarters insisted on having to send a new SIM .
She said they were absolutely wrong and on top of that your account is just sitting there (pending) NO SIMS have been sent out.. OR are even scheduled to be sent- and you Have been signed up for the 450 plan...
I was flabbergasted at this and told her that I felt that the previous people had (misled) me about the SIM
So grabbed my paperwork and once I talked to the ATT person at the LOCAL franchised store he went thru almost an hour and a half to get the Mobley activated with the sim that came with it ( they saw their 1st ZTE mobley earlier in the day)
He had to fight the computer to get me off of the 450 plan and I would otherwise had to wait another 3 days to get the plan switched. Turned out to be the (calendar) issue mentioned earlier in this thread- where the day must be high lighted to do a change.
The local sales person Was put on hold, and repeatedly questioned to the point he was getting irritated with ATT's over complication of the activation process. He also did have to remove the SIM card and read the numbers off to one of the support people.
One of the contacts wanted to know why I didn't activate the Mobley immediately after buying it from Best Buy, - said that is kind of hard when Best Buy charged my Paypal and then waited 3 days to ship it...
In the end- he GOT Er done and also wrote down some notes , phone #'s and said Hopefully the next one will be easier.
ps. ran some speed tests on a couple different sites, seem to be averaging around 6mbs download earlier and just ran a (speed of me) download test and got 15+mbs
up loads were over 4mbs earlier but have dropped to about 2 mbs
All I can say is THANK YOU ZIMY and everyone else.