Jabonee
Platinum Member
If you have a MMM on your tractor you may have some trouble with warranty. MAX and EMAX tractors have been seeing seal failures do to owners backing up in high grass and getting it wrapped around the shaft and into the seal.
Mahindra Power train warranty
- Thread starter doneill127
- Start date
- Views: 19963
DavesTractor
Elite Member
If you have a MMM on your tractor you may have some trouble with warranty. MAX and EMAX tractors have been seeing seal failures do to owners backing up in high grass and getting it wrapped around the shaft and into the seal.
That is the point I was going to make. Often the seal has no factory defect in quality or workmanship, instead it got some weeds or twine or something wrapped up at some point that damaged the seal. A damaged seal is not covered by warranty, it needs to be defective to be covered. A defective seal does not take a couple of years to start leaking. That being said, I'd still advocate to cover this to keep a customer happy, but I really doubt it is a legit warranty issue. Keep in mind the customer won't usually know he wrapped something up in the seal, as far as he knows it just started leaking, so it's an honest request that he feels it has failed.
dickfoster
Elite Member
Sometimes the defect is not necessarily a part failure, it's in the design. I guess you could chalk this up as a designed to fail item.
DavesTractor
Elite Member
Defects can be in design, that is a good point. But seal technology in compact tractors for PTO and axle seals is pretty standard. I don't think we can say they are designed to fail. Fortunately, if a guy is handy it is usually a cheap and fast repair to fix a PTO or axle seal. Almost always if they start leaking months or years down the road it is due to material getting into the seal and damaging it. But it can also be caused by internal damage, like a bearing going bad that allows a shaft to be non concentric, but that is likely not the case on this tractor.
OP
doneill127
Gold Member
Good news is dealer is going to fix it for me. I use the mmm for cutting my lawn no really tall grass and I haven't seen or found anything wrapped around the shaft and I generally take the mower off every week. There does seem to be some corrosion on the visible portion of the bushing that the seal rides on. The tractor is a 2013 bought in 2015. Sat outside in deep snow for a couple of years In New England without use. If the bushing has corrosion it could wipe a seal. In my mind it's kind of hard to make an assessment without tearing it apart. Replacing the seal is straight forward if the bushing is corroded or the oring that seals the bushing Id is shot might not be so simple. I'm glad my dealer is taking care of me. I normally do my own service but I'm going to have them do my scheduled service because of their supprt
mike69440
Elite Member
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Good that your dealer will take care of you. At least he cares. Mahindra just gives themselves a lot of well deserved bad press.
DavesTractor
Elite Member
Good dealer, that's the right thing to do.
tkevan
Gold Member
Not a fair statement IMO. If you find a manufacturer who will warranty a 2yo shaft seal, let me know.
OP
doneill127
Gold Member
I've owned more than twelve cars/trucks in my lifetime and a number of smaller pieces of equipment lawn tractors , lawn mowers, string trimmers etc. not that common but anytime I had a seal failure during the warranty period it was fixed for free. Nissan replaced rear axle seal on the truck at about 90k miles.
tkevan
Gold Member
Fair enough, but I was thinking more in the line of offroad heavy equipment, not passenger vehicles or power equipment.
