Kubota L3901 has been in shop for 8 months: what to do?

WranglerX · Apr 7, 2020

Get factory rep involved, get different dealer (more responsive) ask factory to replace under warranty and reimbursement of payments for non functional days or weeks ... Get good lawyer....

Dale

Industrial Toys · Apr 7, 2020

Matters like that should be written into warranties. Reasonable length of time and number of times for repairs, or they buy it back. Maybe something worth asking before you put your money on the table.

Not a brand thing. Know people with Mercedes cars who experienced the same thing.

Jerry/MT · Apr 7, 2020

RickB said:
Kubota does not take two months to respond to Technical Service Center inquiries. Get the machine to another dealer.

Glad to see you changed your avatar, RickB!

Thomas · Apr 7, 2020

If you feel that comfortable with the dealer let him know the next step Kubota Rep than call...8 months you waited long enough.

fried1765 · Apr 7, 2020

Thomas said:
If you feel that comfortable with the dealer let him know the next step Kubota Rep than call...8 months you waited long enough.

I respectfully submit that....8 months is .... TOO LONG!

RickB · Apr 7, 2020

Jerry/MT said:
Glad to see you changed your avatar, RickB!

Yeah, after 30+ months it was time. And time is what a lot of us have right now. The whole mapdot thing took a while for me, but there it is. I use it on AgTalk as well.

We have had 2 L3301/L3901 no starts boil down to corroded and failed pins and sockets between the wiring harness and ECU. Both repairs required a new ECU and wiring harness. Both VERY low hour tractors and of course warranty picked up the cost. ECUs are programmed and shipped to order. IIRC the lead time was about a week.

Peter 315 · Apr 7, 2020

RickB said:
Yeah, after 30+ months it was time. And time is what a lot of us have right now. The whole mapdot thing took a while for me, but there it is. I use it on AgTalk as well.

We have had 2 L3301/L3901 no starts boil down to corroded and failed pins and sockets between the wiring harness and ECU. Both repairs required a new ECU and wiring harness. Both VERY low hour tractors and of course warranty picked up the cost. ECUs are programmed and shipped to order. IIRC the lead time was about a week.

Only a week wow.....

RickB · Apr 7, 2020

S

Peter 315 said:
Only a week wow.....

The process includes submitting the engine serial number so Joe Gearhead cannot easily order an ECU for his L3301 that contained a fuel map for an L3901. The lead time I mentioned included the time in transit.