Dealer How often did you use the dealer after purchase

[jeff9366]

On a scale of 1 to 10, how competent are you as a tractor mechanic? Know hydraulics?


A quality dealer, reasonably close, available for coaching, is important for tractor neophytes. My kubota dealer is six miles away. I feel my local dealer continues to add value to my equipment after seven years. Dealer proximity is less important for those experienced with tractors and qualified to perform their own maintenance.

 

[Wagtail]

^^^ Just as jeff9366 said. My Dealership has been invaluable to me as a tractor 'newbie'... and I've never had to take either of mine 'back to the shop', which, for me, would be a 2 hour one-way trip. Even then, they know me by sight and name. If I have a question they will get a mechanic on the line or personally if I've simply 'dropped by' to discuss.

They value my patronage.

 

[oosik]

Fiilters, implements, oil, hardware, advice. Over 38 years I've purchased both my tractors from this dealership.

 

[Jstpssng]

The dealer I purchased my used tractor from is 200 miles away. I contacted them via email after my purchase trying to determine what if any maintenance they had done before putting it on the lot; instead of replying they sent me a $50 gift card which had to be redeemed in person. Did I mention that they're 200 miles away?

I buy filters and fluids from a closer dealer-95 miles away. Aside from that I never go in, but did get advise from them when I was having problems.

 

[RalphVa]

I have seen several mention the importance of a good dealer when buying a tractor.

How many of you used the dealer frequently (or how frequently did you use them) after your purchase?

In our area, we have several dealers with several different brand options. But there are some brands where the dealers are hours or hundreds of miles away. One is actually 3/4 across the country. We are looking at a refurbished used tractor... dealer/sales/warehouse is 2 hours away. (They are refurb 80痴 Yanmar with no ID on them). SOme call them gray market, the sales site says they are not... hmmmm

Anyway, what is your dealer importance scale?

For the JD 4010: none. Only parts, and not many.

For the JD 1025R: about 4 to 6 visits by the mechanic because it was a lemon.

For the JD 2025R: once so far to lubricate the Ujoints and to replace the PTO button.

Nearness of dealer is important just to buy parts.

Ralph

 

[coobie]

I have seen several mention the importance of a good dealer when buying a tractor.

How many of you used the dealer frequently (or how frequently did you use them) after your purchase?

In our area, we have several dealers with several different brand options. But there are some brands where the dealers are hours or hundreds of miles away. One is actually 3/4 across the country. We are looking at a refurbished used tractor... dealer/sales/warehouse is 2 hours away. (They are refurb 80ç—´ Yanmar with no ID on them). SOme call them gray market, the sales site says they are not... hmmmm

Anyway, what is your dealer importance scale?

I had my tractor serviced for the 50/400 hour services.I buy my oil, fuel filter and air filters from my local dealer.I change my own oil.

 

[BrokenTrack]

The short answer is: Not very often, a few times over the years, but that is to just get parts. If I wished to wait, I could order after-market parts and save a little bit of money.

But I drive by my local dealership (5 miles away) and go to my preferred dealership (30 miles away), just because the local dealership was always trying to get me to buy a new tractor.

When are you going to replace that dinosaur and buy a new tractor, anyway?" The local dealership asked everytime I went to get parts...and I mean EVERY TIME!
"Why would I buy a new tractor, if you cannot get the parts to fix my old tractor", I would ask.

That exchange, happened several times over the years, meant they lost out on (4) tractor purchases.

 

[dougtrr2]

I bought my BX24 new in 2004. Other than consumable parts I have had to utilize his services only twice. Once was to get the seat upgrade. Remember how the original seats had you sliding out all the time? The second time was for the recall/fix of the cracking fender floor board issue.

They are always friendly and down to earth. I would buy my next tractor from him, if there ever is a second tractor.

Doug in SW IA

 

[Citydude]

Only for filters and fluids. I've been lucky as out of three tractors I've owned, they have never had an issue I couldn't fix and I'm not a mechanic by any means.

 

[MichiganIron]

I had my tractor serviced for the 50/400 hour services.I buy my oil, fuel filter and air filters from my local dealer.I change my own oil.

That's only because your dealer is completely incompetent and has no idea what end of a wrench to hold!!

Happy Easter and Stay Safe !!!!