I remember a story one of the family members at our local Chinese restaurant told me. At the time the store in Portland opened for business, he went there and bought a couch. He went on to tell of the overwhelming store, all things they have and navigating through it all. But when he realized that he would have to put the couch together , that part freaked him out to the degree he returned it. Had to go back in the store..... I think I've been there twice when family from out of town wanted to go to the big city. Quite an organization. The guy who started it just died within the last couple of years. He lived very frugally.