Purchased new tractor that is rented out?

[ego260]

I got a hold of corporate, it appears the situation is resolved and in writing. Sometimes you just have to go over the lower end sales managers and sales reps.

 

[r porter]

or its a ----scam----and there is no tractor.

 

[ego260]

or its a ----scam----and there is no tractor.

there is a tractor, I have the serial number and invoice. It is also from a reputable dealer, just some of their smaller satellite locations try to strong arm customers.

 

[scootr]

I got a hold of corporate, it appears the situation is resolved and in writing. Sometimes you just have to go over the lower end sales managers and sales reps.

I think it will work out. When you take possession look it over carefully and have the dealer service it and repair any damage you find.
I bought a rental and the dealer agreed to 2 new tires, swap a better seat from a similar machine, and all fluids changed. It still looked like a rental and they refused to fix a couple of cosmetic things but I ran that machine for 14 yrs without so much as oil changes and a cylinder rebuild here or there.
This can work out.

 

[ruffdog]

I got a hold of corporate, it appears the situation is resolved and in writing. Sometimes you just have to go over the lower end sales managers and sales reps.

Sometimes that is what you have to do. I hope it works out for you. Depending on the dealer, this may be a non-issue and will work out fine for the OP.

 

[CH4Ohio]

I got a hold of corporate, it appears the situation is resolved and in writing. Sometimes you just have to go over the lower end sales managers and sales reps.

Sounds like you were getting jerked around by a clown with no common sense. Glad you found someone to talk to that realized what a screwy situation this is.

 

[CH4Ohio]

I got a hold of corporate, it appears the situation is resolved and in writing. Sometimes you just have to go over the lower end sales managers and sales reps.

I imagine it scared them when they learned that this situation had the whole Internet community comparing their business practices to Ivory soap!!

 

[ego260]

I imagine it scared them when they learned that this situation had the whole Internet community comparing their business practices to Ivory soap!!

I never told them about this thread. I just wanted to make sure I wasn’t flying high and right. They made it right by swapping R4s to R1s and also paying $15/hr for every hour that exceeds 210 hours and giving me a guaranteed delivery date. I think this issue was isolated to one store within their chain because this store has had issues in the past.it’s a shame that some of these middle managers think they can walk on customers without any repercussions, luckily in my case upper management fixed the issue.

 

[Sprinkler Fitter]

Municipal workers (especially the unionized ones) don't give a darn about taking care of anything. Good luck with the used tractor.

How are Union guys harder on equipment than nonunion guys?

I might differ on this point. "Government" workers aren't usually pushed for productivity. They and their supervisors don't depend on keeping a tractor or truck or backhoe "busy" in order to make a profit and keep their jobs. They usually hire out their major work to private contractors who are working on a margin. Often the city equipment sits idle. When it does go out, it's used by a small crew to do some relatively minor work. Depending on the city, they probably have their own civil-servant garage mechanics maintaining everything.

Next in this hierarchy would be utility companies. On average, they are not as hard on equipment as their contractors would be. On the other hand, they sometimes keep equipment until it's rusted out. Both utility company and city/county/state equipment is usually replaced due to AGE instead of HOURS.

In general, I'd rather have a tractor that's been used to sweep sidewalks or mow right-of-way, etc. by a city crew than the same tractor used hard 8 - 10 hours per day by a contractor trying to make a profit. Look at two backhoes bought at the same time -- One is hauled around on a trailer by the city and used to replace a culvert every now and then. The other is owned by a contractor working for the same city doing sewer work 50 hours per week.

Generally speaking . . .

I agree with this

 

[Chewwy]

Makes little sense to give them your money without knowing and specifying in the purchase contract when the machine would be delivered.