workinonit
Elite Member
That sounds almost exactly like all other car manufacturers.
Depends on what you call "making it right". If this is like the V6 engine sludging, the flimsy truck frames or the unintended acceleration issue their response will probably be: (1) deny there's a problem (2) when that fails, blame the customer for doing something wrong (3) when it becomes apparent it's a manufacturing/design problem drag feet working on a solution...never hurts to say the info they need is in Japan and they're searching for it as we speak (4) Putting the PR machine into overdrive to make it look like they're really concerned about their customers (5) once the problem is found, throw a supplier under the bus for providing components that didn't meet their "rigorous" standards. All this accompanied by much kicking and screaming.No matter which way they go with the repairs I feel comfortable in saying that Toyota will make it right.
I've owned Toyotas for nearly 40 years and don't want to believe any of the above even though I see signs of it. Toss in planned obsolescence, certain parts designed to fail, difficult to service formerly user serviced things like oil changes and I'm getting concerned.Depends on what you call "making it right". If this is like the V6 engine sludging, the flimsy truck frames or the unintended acceleration issue their response will probably be: (1) deny there's a problem (2) when that fails, blame the customer for doing something wrong (3) when it becomes apparent it's a manufacturing/design problem drag feet working on a solution...never hurts to say the info they need is in Japan and they're searching for it as we speak (4) Putting the PR machine into overdrive to make it look like they're really concerned about their customers (5) once the problem is found, throw a supplier under the bus for providing components that didn't meet their "rigorous" standards. All this accompanied by much kicking and screaming.![]()
Consumer Reports?The PR team must have been brilliant.
Just stop.. I added the same thing everyone else added. Context. When we talk about our favorite or not so favorite, whatever, the logical thing to do is compare it to it's competitors. I bought my first Toyo in 1976, my first Datsun in 1979. There have been few years that I haven't owned at least one of them. I could only wish that my newest Ram truck is as good as my 2008 Tundra has been.Nothing wrong, just what did you add to the original thread? We were discussing one of the top auto manufactures.