Well...since this is about power loss, here's my tale of woe...I have to vent.
This morning 7:30 our power goes off. I checked with neighbors around and they all had power. Wife & recovering from pneumonia & I'm not fooling with my generator. I have Vermont Castings propane stove center of house so we had heat & I called AEP.
Walking around I see a 3" pine limb had fallen across the 10kV line going over to my power pole transformer, hot to neutral and it's smoking until fuse blows across road.
Two bucket trucks show up 1pm...yay!..guy flips branch off line 10 seconds with a hot stick. Three guys go over with a fuse...I tell wife just 2 minutes we'll have juice! Look again and they've left!!!
So 3pm they're make & replace fuse holder+fuse & all is well.
My other property is my home place where my 97 yo Mom has lived 85 years. Her power went out 10am. I report it to AEP. They show early afternoon saying a tree fell against line, how is beyond me since a few years ago they cut 50ft swath 1/2 mile through woods. They said tree stretched line, bending pole near house just enough to pull transformer wires which damaged weatherhead up on second story.
I said...well, fix it! They said they couldn't since it "was MY equipment!"

So...I call AEP to get a supervisor. I start off "it's AEPs responsibility getting power to meter base and past it is my responsibility, correct?" "Yes" was her reply. "Well, thanks so much! Get power to the meter...underground trench...whatever it takes...do it". She put me on hold while she spoke with crew. Came back saying it's MY responsibility!!!
I said, listen, when that house was built by Dad & Grandad they did not install the transformer, pole, weatherhead or meterbase, power company did! Fix it...however you wish.
She said I'd have to have certified electrician do it, inspected by county then they'd turn on power.
I said how about simply disconnect service & I'll call tomorrow for new service?

We argued back & forth saying her supervisor would call me (never did). I called 2 electricians I know who said they bend the rules a few years ago saying they now supply power up to the house, not the meterbase.
I called insurance company who will have an adjuster call me tomorrow, they said it "should" be covered.
Mom is staying with a caregiver now...but unheated house? Frozen pipes...spoiled food...plus $5K-$10K electric?
Sorry such a long post...I felt a stroke coming on!