I Went To Purchase A New Mini-Excavator And This Happened.....

[lilranch2001]

I bought my Deere 26g from a dealer about 100 miles away, although they do have a local branch too.

Part of the deal was free delivery, since the weight would be pushing the limits of the trailer I had at that time.

They asked if it would be ok to stop at the neighboring county fair and use it as part of their display, which, prior to cutting the deal with me, they had planned to do.

No problem, I said, well knowing this was an industrial machine designed to sit unattended at a job site for most of its life.

The unit arrived at my shop a few days after the fair ended, along with a few cotton candy fingerprints, mud from the kids boots, etc. The salesman said he thought that my machine was the hit of the fair with the kids who got to sit on it and manipulate the joysticks (engine off of course).

I was pretty proud to have been able to make the fair memorable for some little tykes.


I bought my CTL, a different brand, from a dealer down the road from that Deere dealer. The unit in question had to be shipped from the Milwaukee area, about 400 miles away. Got a smoking deal, since these compact machines fit under the manufacturer’s employee purchase plan, so the discount was available to me.

The dealer called and told my the machine actually had 29 hours on it. Not a rental, but had been loaned to one of the corporate executives for a weekend project.

Again, no problem to me. It arrived in like new condition, except for some scratches on the bucket. They detailed it prior to delivery, and by the end of the next day I had quadruple the bucket scratches, to say nothing about the dust.

I truly think the dealer won on the op’s refusal to accept his seven hour machine. The dealer effectively fired the customer in this case. He sounds like a typical Karen customer who knows nothing about equipment and will never be satisfied.

Lots of keyboard cowboys on this site. I took maybe a year off from this site, and, after reading much od the ranting on this thread, I think I’ll say adios for another six months.

Cheers.

Agree 2000%!

 

[JRH02]

You have a good dealer. And they like you. And they had a use for you. But some folks make themselves not likeable. As do some dealers. It's a tough world we live in, isn't it?

 

[BleedingOrange]

My motto is, he who has the cash to spend, makes the rules. In this case, and from getting a feeling on how the OP likes the condition of the stuff he purchases to be spotless and brand new, and been told it would be delivered that way, I can totally understand that he was pi$$ed when it arrived in used condition. I am **** like that as well, so I certainly can feel the pain he had to go thru with this crappy transaction. At the very least, the dealer should have spent a few hours trying to make it look as new as possible, and then, maybe, it might of been acceptable to the buyer. The last BX2370 I bought had some flaws right from the factory, which I noticed before purchasing it, decided I could live with them, and trailered it home. If the dealer would have delivered that same tractor to me and not told me about those same flaws, I would have rejected accepting the tractor when it showed up at my place, because I would have felt he tried to pull a fast one on me. We are all different, some are picky, some don,t care. In the particular case, the dealer did not do his part on the dealer prep side of things. First impressions on delivery mean a lot to some people, others couldn,t care if a manure spreader had passed by and covered whatever they are buying before it was delivered.

 

[ultrarunner]

Another point is a lot of small equipment is actively marketed to homeowners…

The home owner or hobby user is an entirely different segment opposed to those that use the equipment to earn their living.

I know a retired engineer hobby horse person… his wife is the horse person and he has every piece of equipment like new… not many I know that wax their tractors… well not regularly like he does.

 

[D&D]

Lots of keyboard cowboys on this site. I took maybe a year off from this site, and, after reading much od the ranting on this thread, I think I’ll say adios for another six months.

Cheers.

 

[DarkBlack]

LLots of keyboard cowboys on this site. I took maybe a year off from this site, and, after reading much od the ranting on this thread, I think I’ll say adios for another six months.

 

[JTKub]

Man.. If a fella thinks this site is rough in terms of keyboard cowboys, I don't think he gets around much online!

Not a bad thing I suppose.

 

[scootr]

Another point is a lot of small equipment is actively marketed to homeowners…

The home owner or hobby user is an entirely different segment opposed to those that use the equipment to earn their living.

I know a retired engineer hobby horse person… his wife is the horse person and he has every piece of equipment like new… not many I know that wax their tractors… well not regularly like he does.

I'm spoiling my tractor if I park it in the barn and hose it off twice a yr...waxing tractors is city dude stuff.

 

[JTKub]

Does blowing your tractor off with a leaf blower before you tuck it in the garage make you a yuppie? Asking for a friend..

 

[Torvy]

Does blowing your tractor off with a leaf blower before you tuck it in the garage make you a yuppie? Asking for a friend..

Putting your tractor in a "garage" instead of a barn or machine shed is the line of demarcation.