2615 Oil filters

   / 2615 Oil filters #11  
The cub air filters are not the same as the mahindras.
 
   / 2615 Oil filters #12  
The NEW style Cub air filters with the plastic canisters are the same as the Mahindra, but the OLD style Cub filters with the metal canisters are not the same as Mahindra.
 
   / 2615 Oil filters #13  
The 2615 is the exact same tractor as the Cub 7265. We have been selling Cub for 15 years and now took on the Mahindra line because of this. The engine oil filter retails for $16.56 on a Cub 7265. The engine oil filter on the Mahindra 2615 retails for $13.10.
 
   / 2615 Oil filters #14  
Below are the Mahindra MSRPs for the 15 series filters excluding freight.

ENGINE OIL 2015/2615 31A4002100 $12.65
ENGINE OIL 3015 30A4000103 $14.99
ENGINE OIL/TURBO 3015 MD162326 $21.24
FUEL MM404879 $4.70
AIR FILTER 2015 35460501800 $39.39
AIR FILTER 2615/3015 35530501800 $56.68
HST FILTER 19632558000 $15.90
HYDRAULIC 2015 11812303000 $41.64
HYDRAULIC 2615/3015 19642509000 $39.23
 
   / 2615 Oil filters #15  
MUSA,

Having read a number (if not ALL) of your prior posts here - and having gleaned a great deal of insight from them, I felt compelled to comment on this post in particular.
That you are here in the first place, probably on your own time, and apparently with at least the tacit approval of MUSA upper management, speaks volumes both to your and your companies attitudes toward your customers and overall business philosopy.
All companies at one time or another face the question of determining policy regarding an employees participation in forums or newsgroups of this type. Most (unfortunately) dictate what they believe to be the "safe" path, i.e. prohibit employees from participating and especially making any statements which could be construed as "official" company policy.
Bury our heads in the sand....build a wall between ourselves and our customers....use only board approved - form letter email replys that may or may not pertain to the question asked.
I have no way of knowing but if forced to guess I would venture to say that prior to your fairly recent arrival here, you were involved in discussions centered around the advisability of your participation.
I'd further imagine that your advocacy of the concept met resistance from at least a few of the decision makers resting on rungs of the ladder closer to the top than yours.
While my decision to purchase one of your products (a decision which is close - but not yet finalized) certainly won't have an impact on the bottom line likely to significantly alter the value of your stock, I feel that you should at least have the consolation of knowing that your actions in posting to this thread definately "saved" the sale.
I'm somewhat ashamed to admit that reading the first couple days posts (especially the "..$400 parts..." and "...25% increase.." almost forced me to cross M off my list of finalists.
I should have known better than to allow a couple of posts influence an important decision without first verifying the facts.
Your post, however, did that for me.
A simple listing of the factual information, provided by someone who speaks with authority and has garnered my respect and the issue is resolved.
I'm one little guy...an insignificant contributor to the fortunes of any of the companies whose coffers I help fill.
Be that as it may, I firmly believe that most firms still don't get the "mouse that roared" concept as it relates to customer relations, the internet in general, and user forums such as this one.
It ain't your fathers 'word of mouth' no mo'.
MUSA (the company) and MUSA Marketing should be commended for having the good sense to have adopted a policy that establishes a sense of trust between the company and the customer.
That they established the policy demonstrates that genuine respect for the customer exists.....a trait that, sadly, is conspicuous by its absence in most corporations these days.

Anyway.....just thought that if you felt the need to do the "I told you so" dance with one of those original doubting Thomases <g> you might just want to drop a copy of this post on his/her desk (KIDDING!!!!....just kidding)

And, in the interest of full disclosure:
No, I'm not MUSA Marketings' father, son, brother, wife, GF, Mother, SO, or any other form of cheerleader,
just believe that it's time to start evening up the scorecard and acknowledge the positive actions as well as protest the negatives.
 
   / 2615 Oil filters
  • Thread Starter
#16  
MUSA,

Thanks for that pricing info. I had a sinking feeling in the pit of my stomach when I first saw the $100.00 price for the filter in an online store. I mentioned elsewhere that the delivery man was very concerned that they would lose sales because of that error, and was going to talk to the owner as soon as he got back to get it corrected.

Papa Joe
 
   / 2615 Oil filters #17  
MUSA, can we order over the internet or via 800 phone number any of the filters you listed or do we have to go through a dealer? The prices seem reasonable especially the Hyd. filter. If so, can you give us the phone or internet address?

Thanks.
 
   / 2615 Oil filters #18  
Just a couple of points I wanted to ad to this post. I to am very happy to have MUSA Marketing participating in the forum, and I thank Mr. Startz and Mahindra for participating.
It makes me proud to be part of their dealer network.
Another point I wanted to make is in regards to the parts pricing. I am sure some dealers are marking parts up more than they should, but depending on how far the dealership is located from Houston Texas, the shipping costs can be a large part of the cost to the consumer, sometimes more than the part itself. I just wanted to make that point.

GLaWall
Your Mahindra Tractor Dealer
Batavia, NY
 
   / 2615 Oil filters
  • Thread Starter
#19  
The dealership called me this morning and explained the pricing error on the website. The "online store" portion of the site is still under construction. While it was being built, they put in $100.00 as a placeholder for any prices they didn't have in front of them at the time.

The cost of the filter I need, at the dealership, is $13.50 or something very close to that.

Papa Joe
 
   / 2615 Oil filters #20  
I got my Mahindra 2615 in march and am very happy with it! But I have tried e-mailing the company a couple times about getting a draft control added on to it. But have had no response back. Can any one tell me if the draft control has to be fractory installed or can it be done at my dealer? And at what cost if dealer installed? Hey and I just wanted to thank you guy's on this sight. I done a lot of reseach before buying my tractor. And this site was a big help!!!! /forums/images/graemlins/confused.gif
 

Tractor & Equipment Auctions

2008 NEW HOLLAND B95 BACKHOE (A51242)
2008 NEW HOLLAND...
UNUSED MOWER KING SSAB72 ANGLE BROOM (A51244)
UNUSED MOWER KING...
2009 Cat 140M VHP Motor Grader (RIDE AND DRIVE) (A50774)
2009 Cat 140M VHP...
ALL ITEMS NOT PICKED UP IN 30 DAYS WILL BE RESOLD FOR STORAGE!! (A50774)
ALL ITEMS NOT...
2015 Dodge Charger Sedan (A50324)
2015 Dodge Charger...
2018 CATERPILLAR D6T LGP CRAWLER DOZER (A51242)
2018 CATERPILLAR...
 
Top