300cx troubles...

[jd670]

Hi everyone...long time reader, first time poster. This site is great.
my problem..I just purchased a 3320 with the 300cx loader and was using it for the first time when the loader masts popped off the mounts bolted to the frame. One minute it was digging fine, the next, a loud pop and off they came. Has anyone ever had this problem before? I just traded my 3 year old 4210 with a 300x loader, and never had this happen on the 300x. It this just an adjustment problem or dealer not installing it properly?

 

[SFish]

The latch mechanism may have not been locked properly when the loader was last put on.

Steve

 

[jd670]

thanks...I printed some service info from the internet, since my dealer forgot to give me the 300cx manual, and found out what may be my problem. Looks Ilike I need to adjust the mounting arms by loosening them up and mounting the loader. Then tighten them up to spec. I'm going out now to give this a try. I'll post on how this turns out.

 

[jd670]

Went out and did the adjustment. Helped a little, but still loosened up alot. Made dealer come out and take it to the shop. I see Jason977 is having the same problem as me. I replied to his post about my problem in the buying and pricing section. Jason, let me know what they tell you and i'll do the same. Has anyone else ever had this happen?

 

[Willl]

Check to see if the mount posts are on their right sides, left on left, right on right.

 

[Nuru]

Check to see if the mount posts are on their right sides, left on left, right on right.

I was gonna suggest thast too!

 

[jd670]

Hello everyone...Got my 3320 back from the dealer on Thursday of last week. After them having it for 2 weeks. They replaced the mounting arms AND the loader masts along with the latches that lock it into place. Worked it pretty good this weekend and no problems. They also filled the tires. I asked for rim guard and got calcium chloride. Oh well. Everything was fine untill I noticed the left side of my hood was dull flat green. I looked closer and noticed they scratched my hood while they had it. So they sprayed JD green paint from a can to cover it up. Man was I (sorry for cussing) pissed!! I thought about calling my dealer to *****,but figured it wouldn't do any good. So, I wet sanded the hood untill I was down to the orginal clear coat. Buffed it up, and it turned out pretty darn good. All the flat green is gone and the shine is back to 90%. The scratch was only about 2 inches long but down through the paint to the black plastic. I wish they would have left it alone for me to fix and just said they were sorry. I know accidents happen and things get bumped in shops. I need to get my wife to show me how to post pics so I can show you guys the things I'm talking about. Hopefully I'll have no more problems....Jason, hope yours got straightened out.

 

[GreatWhitehunter]

Did they give you a reason at for the first issues? Was something bent?

Matt T.

 

[Nuru]

I was gonna ask tthe same thing as it sure sounds like something was bent and i am glad they gave you a fresh loader. Sounds like they discovered an installation-based issue and decided to replace the loader.

 

[Runner]

I think they owe you a new hood.

 

[jd670]

They dropped it off in the mourning while I was at work. My wife was home and they told her it was the mounts that bolt to the tractor were bad. Well... his words were "defective" which caused the mast arms to slip. I still have the same loader, they just replaced the mounts, the masts that sit on the mounts and the latch mechinasim. The loader arms and the bucket are still the same. I was thinking about calling about the hood, but since It was a used 07 model with 158 hrs, I didn't think I would get anywhere. The loader was a new item. I priced a new hood from JD parts, it showed a $1000. I really just need the top piece and new stickers, since they hide the screws that hold it together. I'll post pictures tonight of the scratch on the hood and the tractor itself. I wish I would have taken pictures of the mounts, but I didn't. I really don't have any issues with the deal I got on the tractor itself, just the service department. I got a 2007 3320 with 158hrs, mid pto, power beyond,3rd scv, backhoe mount brackets for my 447 backhoe, cruise control upgrade and a new gator cx for $23400.

 

[jd670]

Hey everyone...update on my loader and hood. Loader works great. The scratch on my hood has been taken care of with a new hood. The day I got the tractor back, I also recieved a survey from John Deere on my new purchase. I waited until monday night to fill it out. I wanted to be honest not hatefull about my situation with the dealer. I filled it out online carefully and sent it in. Well...Thursday night around 8:00, the owner of the dealership shows up at my door wanting to see the scratch on the hood. He apologizes for everything and wanted to make it right by me. Told me that he's been in and out of town for the last couple of weeks,which he has, and was unaware of the problems with the hood and so on. Friday morning the service men showed up and installed a brand new hood on my tractor. I have to give him a thumbs up for doing what he did. Below are some pics of the new hood and loader mounts and masts.

 

[Nuru]

jd670, that looks and sounds good. I am glad you got them to be even more responsive.

 

[jd670]

Thanks...I'm glad everything worked out also. I really got to finally work the 3320 pretty good this past weekend. No problems. I'll keep my eyes open. Must say this is a hoss of a tractor.

 

[Champy]

JD670 - in case you ever need it in the future, here is a link to the online version of the 300CX manual:

http://manuals.deere.com/omview/OMW52222_19/

 

[madsuse]

I have a 3320 with a 300CX Loader and this is happening to me after 270hours.
It is now out of warranty and I can't seem to get much help with this issue.
I bought a new mounting frame which was showing major wear and that didn't correct the issue and now it seems I need to get a new mast also.

The mast is $380 it was bad enough the mounting frame was $120.

This loader has no more than 40 hours on it as I use my 447 backhoe the most.

I would recommend that people look at another loader option as this one seems to have issues.

 

[Willl]

with a 300CX Loader and this is happening to me after 270hours.

And your just 'now' having issues ?

 

[kennyd]

I have a 3320 with a 300CX Loader and this is happening to me after 270hours.
It is now out of warranty and I can't seem to get much help with this issue.
I bought a new mounting frame which was showing major wear and that didn't correct the issue and now it seems I need to get a new mast also.

The mast is $380 it was bad enough the mounting frame was $120.

This loader has no more than 40 hours on it as I use my 447 backhoe the most.

I would recommend that people look at another loader option as this one seems to have issues.

Welcome to TBN

You have a problem with your machine...There are a few small issues with it-but nothing even close to what you describe! And there are certainly a lot of people here with far more than 40 hours on their FEL's.

One thought is that the mounts on the tractor may be on the wrong sides (left one is on the right-and right one is on the left) We have had two cases of that here from careless dealer installations. After the mounts where swapped the issues disappeared.

Why don't you let us help you fix yours instead of condemning a whole series of attachments please?

 

[Nuru]

Were you having issues earlier, but they weren't enough to make you consider executing your warranty rights with your dealer?

 

[GreatWhitehunter]

I'll throw my observations in here. I was one of the TBNer's with the mounts on the wrong side. Since make the switch all issues with my loader are gone. As for the fel seeming loose I've come to realize with any loader (regardless of paint color) that's quickly removed the mounting system just isn't as solid as the loaders that don't come off. For me I rarely take off the loader so it wouldn't be a big deal if I couldn't remove it. So it would seem to me that if you need to remove the loader then you need to expect to give up some rigidity to have the convience of easy removal. But if you want rock solid loader mounting I suggest you look for non removable loader. On a side note I lifted a shade over 2000lbs of retaining wall blocks out of the bed of my truck with my 300x loader. While I really didn't expect to be able to lift it the deere performed flawlessly and the loader was completly solid.

Matt T.