OP
ultrarunner
Epic Contributor
- Joined
- Apr 6, 2004
- Messages
- 24,085
- Tractor
- Cat D3, Deere 110 TLB, Kubota BX23 and L3800 and RTV900 with restored 1948 Deere M, 1949 Farmall Cub, 1953 Ford Jubliee and 1957 Ford 740 Row Crop, Craftsman Mower, Deere 350C Dozer 50 assorted vehicles from 1905 to 2006
Well.. that’s what their salesman is telling people.. it lost them my sale
When I bought my saws the promo was double the warranty if I used Stihl synthetic which I though was fair enough... been using it since which I guess was their marketing strategy... not a high volume user... 20 gallons +/- annually seems to do it unless I have extra tree work.
The part about warranty restrictions comes up all the time in the auto business where I am a State Certified Arbitrator... the burden of proof is the service/supplies meet manufacturer spec... you can change your own oil and not use GM oil... but if there is a problem the burden is on the consumer regarding service interval documentation... I have had consumers bring in cash register receipts and a bottle of the oil stating it meets OEM spec... only once was there an issue after that... but it was resolved.