6000 tie bar bent, because put on wrong
- Thread starter turbinesurgun
- Start date
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</font><font color="blue" class="small">( Could it be the dealer won't fix it w/o charge because MUSA will not reimburse the dealer or pay for the work?)</font>
I sure hope not. It seems that with the addition musa marketing as a tbn member, there is a genuine desire to correct issues that arise. I can understand the frustration from not getting satisfaction from the selling dealer but, I think I would have sent a pm to musa marketing, after the initial posting, since we at tbn have an additional resource. I'm not entirely sure this wasn't done however, but I'd like to see the result and maybe pictures if possible. I do hope turbinesurgun has better results with his tractor from here.
I sure hope not. It seems that with the addition musa marketing as a tbn member, there is a genuine desire to correct issues that arise. I can understand the frustration from not getting satisfaction from the selling dealer but, I think I would have sent a pm to musa marketing, after the initial posting, since we at tbn have an additional resource. I'm not entirely sure this wasn't done however, but I'd like to see the result and maybe pictures if possible. I do hope turbinesurgun has better results with his tractor from here.
</font><font color="blue" class="small">( Could it be the dealer won't fix it w/o charge because MUSA will not reimburse the dealer or pay for the work? )</font>
My dealer told me that Mahindra has never refused any of his warranty requests. The dealer has been selling Mahindra's for about five years and has sold hundreds of Mahindras.
I really think that the majority of dealers, no matter what brand they sell, are going to do everything they can to keep a customer happy, even if it means eating a few dollars on a warranty repair.
If a dealer isn't interested in making sure the customer is happy they really aren't going to put a lot of effort into the warranty experience and will likely tell the customer anything to put them off.
My dealer told me that Mahindra has never refused any of his warranty requests. The dealer has been selling Mahindra's for about five years and has sold hundreds of Mahindras.
I really think that the majority of dealers, no matter what brand they sell, are going to do everything they can to keep a customer happy, even if it means eating a few dollars on a warranty repair.
If a dealer isn't interested in making sure the customer is happy they really aren't going to put a lot of effort into the warranty experience and will likely tell the customer anything to put them off.