Another issue might be that it is still in "rear lock mode".
On allot of 4 wheel drive systems, simply moving the lever or button to unlock doesn't unlock the differential right away.
Not until you backup or ease the pressure in the differential, by speeding up and slowing down, does the gears get a chance to disengage and put you in 1 wheel drive mode.
Or the system could be a little draggy as suggested.
Do both wheels turn easily when you had it jacked up, or at least take the same amount of effort to turn?
When jacked up and in 1 wheel drive mode most differentials will rotate the opposite wheel you are turning in the other direction. Like you turning the right wheel forward, clockwise, while the left turns backward, counterclockwise.
Like wise if you turn one wheel someone else should be able to hold the other wheel from turning.
That is how open or unlocked differentials work, the wheel that is easiest to turn gets the power always.
If that is not happening the differential is not releasing somehow.