Any problems ordering from Amazon?

[SPIKER]

I'm waiting on my TurboTax software now, est Tuesday delivery so till then... I have bought 4 or 5 times and once was a 4th try to get the correct part that was not broken (turbo/torpedo style heater ignitor element) it kept showing up broken. That was thru Amazon but 3rd party sales person, he was nice enough but took about 4 weeks with me taking photos of each problem and offering to send them back. Last pic sent to him I had 3 of them lined up all broken setting with the old used broken one. Carbon ceramic flat things & shipping kept smashing them or dropping box etc...

Had 3 or 4 other things all shipped and got them as ordered.

M

 

[Steppenwolfe]

For me, it's Amazon prime only. I almost never use ebay any more.

 

[Happy Gilmore]

Amazon Prime has been working out great for me, I really think if you buy much online it's worth it in free 2 day shipping alone. I enjoy the Prime movies, shows etc as well.

 

[Underdog57]

I use Amazon all the time and for years now, never had a problem. I don't have prime but usually if you "bundle" your purchases to over $35. You get free shipping anyway. Plus I have an Amazon Credit Card and I think I get 3 pts for every dollar I spend there, and you can apply the points off of your next purchase.

 

[MinnesotaEric]

I have ordered from Amazon a few times without any problems.

I ordered some movies about a week ago & they were shipped in two different packages.

The first package came in direct from Amazon. One DVD in the package just an empty box.

Called Amazon and they gave me a refund. Would not replace the missing disc, even though it shipped from them, because they were selling it on consignment for someone else.

Got the 2nd package and it was wrapped in wallpaper. Went to watch the movie last night & it wouldn't play. I tried it in 2 different DVD players.

Called Amazon & they said it was a 3rd party purchase & they will send an email on my behalf.

So this morning I get a reply from the seller stating the disc will only work in an Xbox.
I replied back that now where in the description did it say it will only work in an Xbox and now I waiting to hear from them.

So far I'm not real impressed with 3rd party deals on Amazon.

I spend about $1200 a month with Amazon on all kinds of different stuff and have been a prime member since the program began. I've had two third party vendor problems that were quickly resolved. My biggest problem with Amazon is how they bill my credit card isn't always how they claim they charged it on my invoices. This is super annoying.

 

[aczlan]

I use Amazon all the time and for years now, never had a problem. I don't have prime but usually if you "bundle" your purchases to over $35. You get free shipping anyway.

I don't have prime, so I generally do that. Somewhat annoying to wait if you order on a weekend though as the free shipping is 5-7 business days (I have an order from the 24th that will be delivered on Monday).
If you have access to a .edu email address, you can get Amazon Prime Student for $50/year.

Aaron Z

 

[Country Geek]

Amazon is excellent overall but they have their ups and downs. My wife tried Amazon subscribe and save, where you can order regular household supplies on a regular delivery schedule. Mostly cleaning supplies, pet food, etc. I'm not sure if that service is managed by a different group or what but our subscribe and save items more often than not arrived in damaged packaging, in some cases, the item itself damaged,or in ridiculous packaging (like a six pack of paper towel rolls in a refrigerator sized box). The overall impression was that the warehouse guys were just grabbing stuff and throwing it into the first box they saw, without much care.

 

[rekees4300]

So far I'm not real impressed with 3rd party deals on Amazon.

I try to avoid dealing with 3rd party deals and I'm willing to pay more to buy directly from Amazon. Any problems that have occurred with 3rd parties have quickly been resolved since they don't want to risk getting bad reviews that could result in being booted by Amazon.

 

[wngsprd]

I'm a very satisfied Amazon Prime user - never had a bad experience yet... knock on wood.

 

[lostcreekranch]

We use both Amazon and eBay and over past 3 years have had only 3 returns which were resolved quickly and no return shipping costs.

We have had Amazon Prime since its inception and consider it a real value. Like both very well.

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