This program applies to the Raven MPV-710 sold between January 2013 and May 2013. This DOES NOT apply to the RAVEN MPV-7100 or MPV-7100S which are newly developed and upgraded machines.
Dear Consumer,
As you may be aware, Denver Global Products, in cooperation with the US Consumer Product Safety Commission, is recalling the Raven MPV-710. The reason for this is that we have identified some issues with these units that we believe present a potential safety hazard to the user. The nature of these issues is as follows;
- The mower blades may detach during use, or start without being turned on. One minor injury has been reported.
- The vehicle may also move forward inadvertently.
- Some vehicles have been found to have leaking fuel lines.
We have been working hard to correct these issues and have made several other product improvements. We are in the process of re-launching the newly engineered machine as the Raven MPV-7100. Due to the issues with the old model, Denver Global Products would like to offer you a full refund of the original purchase price of your MPV-710.
What to Do
Please stop using the vehicle immediately. Turn off the key switch, remove the key, and apply the parking brake. For additional safety please remove the two fuses (Green & Yellow) from the white plastic fuse holders under the seat.
PLEASE CLICK ON THE LINK ABOVE TO REGISTER RAVEN MPV-710 FOR THE REFUND EXCHANGE PROGRAM. Once registered, a representative for Denver Global Products will contact you shortly to make arrangements for the refund of your unit. Alternatively you may return the unit to your nearest Lowes store.
Again, please DO NOT continue to use your Raven MPV!
RavenAmerica