Authorized Kubota Warranty Service Provider? Part 2 of 3

[5030]

Than you for your feedback !!!

I hate to be considered “commercial”.

For me this is a once in a lifetime purchase of something that costs as much as my first home did.

So far this has seemed like a perfect fit in form and function.
It reminds me of the story of the high school couple that finds love at first sight, ends up staying together

Thanks so much for your input!!!

There has been NO damage to my tractor. Nothing is bent, broken, or non functional. The lower FEL support bracket was fine … nothing wrong with it, but it took the Kubota Service rep some time to isolate that the front lower frame (the metal frame that surrounds the front of the tractor and that the front brush guard and front Axle mounts to was manufactured incorrectly (see post #3).

The Machined bosses on each side of that frame assembly ( or stand offs) that the top of the axle actually contacts as a stopping point when it pivots up were incorrectly machined. One of the bosses (right side) were machined shorter than spec, allowing the front axle to swing up in its arc, further on the right side than the left side. That allowed the tire to interfere with the lower FEL support bracket.
So after cutting it, the Kubota RDP replaced it when he found the real issue to be the front lower frame assembly and not the lower FEL bracket.

Again, there never was and is still NO damage to the L3650 (yet!!! )

Glad to be of service..... I'm sure your local dealer appreciates your whining as well. Sure glad I'm not him. It's a tractor bub. Once in a lifetime purchase or not isn't germane, It's still a commercial piece of equipment so 'commercially acceptable' is the norm. Got a large scratch in the hood of one of my M's (my fault) and I didn't want to look at it every time I got in the seat, so I took it to the local body shop and had them wet sand the scratch out and repaint the entire hood. Cost me 200 bucks. No big deal. Hardest part was removing the hood and grill and putting it back together.

Don't worry, you'll inflict your own 'damage' soo enough. None of them stay pristine when you use them, part of tractoring.

 

[DonaldP]

I’ve been waiting for a post like this. I didn’t want to be the one that brought it up as I might be considered the black sheep among the white here.

I believe folks like you and I are a much larger segment today than it has ever been. Look at “Outdoors with the Morgan’s” on YouTube along with the many many fine folks that on a daily basis critique their machines, and the companies they either buy or are offered equipment from to review. These folks in many many cases are like you and I.

We value quality and appreciate the things we are lucky enough to be blessed with on a deeper level than the work that it can perform. not to say that function isn’t important… I’m just saying that it’s as important “to me” as everything else I’ve mentioned.

Someone here mentioned that if I had wanted a Ferrari, I should have gotten one. When I asked what kind of tractor would fit the Ferrari quality standard there was no reply.

I guess my point here is that there are wonderfully educated folks that use their machines for only work and their appreciation fills specific needs in their connections with their equipment.

For others it can be a more personal destination of sorts. Experiencing such great technology in a manner that supports us physically, and is mentally, ergonomically, and design based stimulating as well.

Appearance, fit, finish, design, ergonomics and function … the mechanical “terior” as opposed to that of wine, is as satisfying to some of us as a great glass of Burgundy after dinner. ( well… almost!!!)

I suppose the Dealer hadn’t a clue that I was infatuated with the technical details of a 37hp hunk of moving metal that sits at or near the top of our technical ability as a society to produce it.

They had no clue that it’s appearance, fit and finish, and design was just as important to me as a perceived functionality on their part, even now after 11 months and 400 hours.

I will strive to maintain that pleasantness of form and function out of respect for my blessing, to have the opportunity to own and use this, and out of respect for those very talented folks in and around the design process associated with it. BRAVO Kubota!!!!

oops… I wonder if I should have put this into a different thread!!!! I could get hit with pornography charges !!!

 

[DonaldP]

Glad to be of service..... I'm sure your local dealer appreciates your whining as well. Sure glad I'm not him. It's a tractor bub. Once in a lifetime purchase or not isn't germane, It's still a commercial piece of equipment so 'commercially acceptable' is the norm. Got a large scratch in the hood of one of my M's (my fault) and I didn't want to look at it every time I got in the seat, so I took it to the local body shop and had them wet sand the scratch out and repaint the entire hood. Cost me 200 bucks. No big deal. Hardest part was removing the hood and grill and putting it back together.

Don't worry, you'll inflict your own 'damage' soo enough. None of them stay pristine when you use them, part of tractoring.

i agree…. I use my L3560 a lot. I have made some pretty bad beginner mistakes, and I’ll make many many more.
We can’t plan for everything, just like personal safety, we can’t prevent everything that could get us hurt, but we still try.

I was updating my YouTube channel vids and I had just mentioned that very thing about not being able to always prevent stuff from happening that could damage our equipment.

The next day I attached the 72” finish mower but was having an issue with the angle of the 3 point so I balanced the drive shaft for the mower deck on the cover plate for the tractor PTO. When I got 60 ft to the garage to work on it the shaft had fallen in the ground and was digging into the gravel of the driveway, lifting the mower deck up as it did so.

Needless to say, the flexible PTO Shaft was no longer flexible as it had bent slightly. Enough to prevent it from telescoping back into itself!

Luckily I was able to bend it back into alignment on a press (about 2 hours worth of painstaking rotation and bending). It’s just as good as new, but I’m very lucky I didn’t tear up the gear box, the PTO shaft, and the 3pt hitch area with that debacle.

I agree anything can and will happen. There are too many things in play at one time when using this equipment to not be blindsided by something that you missed.

I hear you!!! Thanks for your input!!!!

 

[5030]

Someone here mentioned that if I had wanted a Ferrari, I should have gotten one. When I asked what kind of tractor would fit the Ferrari quality standard there was no reply.

I'll reply to that. If you want a Ferrari of Tractors, get yourself a Fendt Vario. That my friend is the Ferrari of tractors. Probably a bit big for your needs (I believe they start around 175 pto horsepower) but that is the Ferrari of tractors. I also believe they start around 225 grand. Couple YT video's on their assembly. Very interesting, built one at a time with painstaking care.

 

[DonaldP]

Donald,
I'm having a hard time seeing where the dealer has done you wrong. You damaged the hydraulic line on the backhoe, had damage to the lower frame/axle support, damage to the frame/FEL support, damaged or worn ssqa in 300 hours. I could be completely wrong but my first thought is with these issues, you may have have been using the tractor in a manner it's not intended for. But the dealer still repaired each of these issues, plus gave you 4-5 gallons of fluid for free, plus a 200 hour and 300 hour service for no charge. Yet your upset because the hood they replaced (for free, whether new or used,) based on your allegations they damaged it, wasn't painted as professionally as you would like? Sorry man, unless there's a lot more to this story, I'm on the dealers side of this one.

Is that over spray in the 4th picture?

There are photos of overspray on the sides of the headlamps, inside the hood on the radiator screen and hoses, and the hood support stantions that support the hood when it’s closed.

 

[DonaldP]

I'll reply to that. If you want a Ferrari of Tractors, get yourself a Fendt Vario. That my friend is the Ferrari of tractors. Probably a bit big for your needs (I believe they start around 175 pto horsepower) but that is the Ferrari of tractors. I also believe they start around 225 grand. Couple YT video's on their assembly. Very interesting, built one at a time with painstaking care.

That’s a great reply!!!!!
Awesome! I’m going to check it out.

But I’m afraid for my $250 monthly social security check (or at least what it will be worth after the current spending spree by the government is over… ), it’s a bit out of my range. I’ll have to pretend my Kubota is a Fendt Vario. Can I get a sticker that I can replace the Kubota emblem with…

I suppose the bigger Issue is that the fendt probably isn’t orange!!

Damn!!

What was the story about the emperor that has no clothes?

if the fendt isn’t orange I would be hard pressed to imagine any other colors with the amount of time I spend in mine!

 

[DonaldP]

I honestly think you’re being way too picky and the dealer treated you amazingly well. If you wanted a show car you should have bought one.

IMO, I believe the L3560 is a show car. Are you saying that the dealer has the right to take that away from me, and that I’m being too picky because they are?

 

[DonaldP]

I'll reply to that. If you want a Ferrari of Tractors, get yourself a Fendt Vario. That my friend is the Ferrari of tractors. Probably a bit big for your needs (I believe they start around 175 pto horsepower) but that is the Ferrari of tractors. I also believe they start around 225 grand. Couple YT video's on their assembly. Very interesting, built one at a time with painstaking care.

That machine is a monster!!! Awesome!
I wonder, would I be able to cut it tight enough to turn it around on my 1 acre?

 

[5030]

Probably, they do come with all wheel steer. Won't fit in your garage though. Buddy has one, very nice machine, very European. Best part (besides the all wheel suspension) is, the road speed is 35 mph. We have a local dealer and I like to drive by and salivate over them.

Way too expensive for my blood.

Closest I could come (within reason) is a JCB Fasttrak, but the JCB isn't a Fendt.

 

[3gunr]

You guys kill me , All you ever talk about is fit and finish on your favorite brand . But when a guy spends a small fortune on said brand and has issues with it . Then hes a whiner AND SHOULD BE HAPPY HIS TRACTOR RUNS AT ALL.