Brand 5220ch overheated

[ptsg]

How long did you actually run till you realize it was running hot?

 

[HK45]

Few minutes. Thing I’m worried about is how do I know that when it was shipped from plant to dealer they didn’t over heat it. I sent an email to dealer and Branson with receipt for documentation. I feel like they should just give me a new machine. Totally unacceptable for this to happen on a new machine. I guess I didn’t notice it at the dealer because I started it and drove it onto the trailer. Who knows it could of over heated then. It don’t have any kinda of light just the gauge.

 

[ptsg]

I really doubt it would come from the factory like that.

I think the key part here is the block heater. As mentioned before, dealer installed the block heater, messed up and didn't refill the radiator.

Personally I don't think there is any damage on the engine but I do agree, that's unacceptable to receive a machine in that condition.

 

[K5lwq]

You certainly are within your right to request a replacement.

The gauge is what you want. Keep an eye on it if you keep the tractor. By the time a light comes on, it is usually too late.

If it were me, the dealer would hear about it but I would run it unless it gave some indication of a problem.

 

[ptsg]

I wonder if the coolant was above or below the temp sensor though. Where is it located on this tractor? Above or under the block heater?

 

[HK45]

im not sure. Maybe some buddy’s else can chime in

 

[Peter 315]

I'm guessing here but from other threads here I think you will be ok it did not run long to overheat and shut down on its own . I would keep a eye on it ,I would find another dealer for service or do it yourself ...Sounds like poor shop practices to much time chit chatting and not focusing on the job at hand.......:2cents:

 

[5030]

Few minutes. Thing I’m worried about is how do I know that when it was shipped from plant to dealer they didn’t over heat it. I sent an email to dealer and Branson with receipt for documentation. I feel like they should just give me a new machine. Totally unacceptable for this to happen on a new machine. I guess I didn’t notice it at the dealer because I started it and drove it onto the trailer. Who knows it could of over heated then. It don’t have any kinda of light just the gauge.

What you feel and what reality is, are 2 different animals.

 

[HK45]

Thanks everybody for the info. I did email the dealer and Branson, so I’ll update when I get an answer.

 

[Cruiserdog]

Block heater installer is the culprit. He should have refilled the radiator. Dealer痴 fault. I壇 send a written complaint to the dealer and if it was me I壇 cc Branson customer service.