KrisHansen
Gold Member
Thanks guys.. I sure hope this isnt a common thing with these machines... the flanges on my rig look nice and thick..
Breaking tractor in half?
- Thread starter rockquarry
- Start date
- Views: 4170
Jin, after the New Holland Rep looked at it the dealer repair the tractor and is holding it for payment. I had not giving permission to fix it. He said he just assume I wanted it fix.
This has been a very dissapointing experiance for me. I was shocked New Holland would not even come and look at it untill I insisted. He just told me over the phone it would not be covered. I appead to the North American Customer Service. They said the went by the locale Rep decission.
This has been a very dissapointing experiance for me. I was shocked New Holland would not even come and look at it untill I insisted. He just told me over the phone it would not be covered. I appead to the North American Customer Service. They said the went by the locale Rep decission.
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AndyMA
Elite Member
- Joined
- Oct 11, 2000
- Messages
- 3,713
- Location
- Windham County, Conn
- Tractor
- Ford 2120 , Kubota MX5200 , Deere X748SE. 1956 Economy Tractor
</font><font color="blue" class="small">(
This has been a very dissapointing experiance for me. I was shocked New Holland would not even come and look at it untill I insisted. He just told me over the phone it would not be covered. I appead to the North American Customer Service. They said the went by the locale Rep decission. )</font>
The local rep did not make the desision in my case when I had a TN replaced. My dealer put me in touch with some higher up's at NH who I called and explained the situation to. The dealer, local rep and higher up's then got together and made the decision. The one thing I learned is that the minute you mention the L "awyer" word you better be prepared to follow though or quickly retract it. I was told that as soon as you say you are getting a lawyer they are all instructed to stop talking to you and refer all communications to the legal department. Have you had this tractor since new? Have all the bolts always been tight? Do you have a friend who is a ME who could take a look at the break. It will reveal a lot of things that I'm sure the rep who is im many ways a business person will not be able to see. Also stress how unsafe this made the tractor. As a product engineer I know how nervous companies get when safety comes into play.
Good luck. Andy
This has been a very dissapointing experiance for me. I was shocked New Holland would not even come and look at it untill I insisted. He just told me over the phone it would not be covered. I appead to the North American Customer Service. They said the went by the locale Rep decission. )</font>
The local rep did not make the desision in my case when I had a TN replaced. My dealer put me in touch with some higher up's at NH who I called and explained the situation to. The dealer, local rep and higher up's then got together and made the decision. The one thing I learned is that the minute you mention the L "awyer" word you better be prepared to follow though or quickly retract it. I was told that as soon as you say you are getting a lawyer they are all instructed to stop talking to you and refer all communications to the legal department. Have you had this tractor since new? Have all the bolts always been tight? Do you have a friend who is a ME who could take a look at the break. It will reveal a lot of things that I'm sure the rep who is im many ways a business person will not be able to see. Also stress how unsafe this made the tractor. As a product engineer I know how nervous companies get when safety comes into play.
Good luck. Andy
MikePA
Super Moderator
<font color="brown">brg said in an earlier post:</font> <font color="red">Jin, after the New Holland Rep looked at it the dealer repair the tractor and is holding it for payment. I had not giving permission to fix it. He said he just assume I wanted it fix. </font>
<font color="blue">Do you have a friend who is a ME who could take a look at the break. </font>
Not possible now, I imagine.
<font color="blue">Do you have a friend who is a ME who could take a look at the break. </font>
Not possible now, I imagine.
Rip
Platinum Member
Sounds like it is lawyer time!
If in fact the dealer repaired it without providing you with a written estimate and receiving your specific approval, you may have a very strong case against the dealer.
You may not have to pay more than a "reasonable" inspection or diagnostics fee (or what ever you may have authorized them to do when you brought the tractor in to them).
While the break may well have been due to a latent manufacturing defect, the previous owner may have done something (unknown to you) that severly overstressed the unit, causing a crack(s) that just happened to completly fail while doing a seemingly normal light-duty task. Certainly have not heard of other similar occurances.
Good Luck,
Rip
If in fact the dealer repaired it without providing you with a written estimate and receiving your specific approval, you may have a very strong case against the dealer.
You may not have to pay more than a "reasonable" inspection or diagnostics fee (or what ever you may have authorized them to do when you brought the tractor in to them).
While the break may well have been due to a latent manufacturing defect, the previous owner may have done something (unknown to you) that severly overstressed the unit, causing a crack(s) that just happened to completly fail while doing a seemingly normal light-duty task. Certainly have not heard of other similar occurances.
Good Luck,
Rip
OP
rockquarry
Member
Well after reading the past few posts I'm getting kind of nervous about using my tractor, but I have to get this work done or I may be living in the garage.
the following pics are what I have to do and what I have to do it with.
the first pic is one of the walls I have to build. the the rocks I'm using are mostly coming from that pile behind the garage there.
the following pics are what I have to do and what I have to do it with.
the first pic is one of the walls I have to build. the the rocks I'm using are mostly coming from that pile behind the garage there.
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OP
rockquarry
Member
The other wall at the south end of the house that hase to be built. Keep in mind the picture following this one is of the rock pile that was escavated out of where the house now sits and that pile is just out of site to the southwest (left and to the front) of the house.
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OP
rockquarry
Member
OP
