broke dk55, BOOO Kioti

[wdchyd]

I have a neighbor down the street that bought the same tractor as myself with the exception of his Woods backhoe......I wondered the same if warranty was an issue similar to the OP'rs problem

I elected to keep it all the same brand for this reason....

Hope it all gets resolved anyways..:thumbsup:

 

[DK35vince]

does it look like the woods mounting bracket caused the damage????

Thats why I would like to see pictures of the mounting brackets.
To see whether or not there is an obvious reason for them to deny warranty
If it is cracked at the mounting bolts. Can the mounting bolts be overtorqed on this setup and crush/crack the housing?
Did the dealer install the backhoe and subframe?

 

[Scooby074]

hmmm, i just went and looked at Kioti's warranty...

It states in easy to read print that they wont warranty for damage done by non kioti backhoes. I hope that they will bite the bullet and fix it.... but they dont have to.I really dont know of ANY manufacturer that will warranty their product if you run other brand product thru it..... heck i had a truck warranty voided cause i used synthetic oil.

does it look like the woods mounting bracket caused the damage????

The answer is right there in black and white. Hopefully they step up, it would be awesome if they do, but they sure dont have to.

 

[Martian]

Where exactly did "they" screw up?

I was assuming the dealer installed the woods bh. If so they would've screwed up by recommending it. I guess I may be wrong on that fact and "they" wouldn't have screwed it up.

 

[Mousefield]

hmmm, i just went and looked at Kioti's warranty...

It states in easy to read print that they wont warranty for damage done by non kioti backhoes. I hope that they will bite the bullet and fix it.... but they dont have to.I really dont know of ANY manufacturer that will warranty their product if you run other brand product thru it..... heck i had a truck warranty voided cause i used synthetic oil.

does it look like the woods mounting bracket caused the damage????

Had my dealer put a brand new Woods backhoe and sub frame on my CK35. IF the Woods backhoe or improper installation is the cause of the problem then Woods or the dealer should make good. Hard to figure why a properly installed backhoe of any make would be a problem. I do believe that some Kioti's also have Rhino backhoes. Hope it's not a case of passing the buck.

 

[Kaw]

Yea dealer did install, and when asked which to buy we were refered to the woods as the better choice . I am more worked up over the fact woods is good enough for mccormick but not good enough for kioti.. Kinda like mccormick has faith in the tractor but kioti do not

 

[LD1]

So you take a backhoe NOT DESIGNED for this particular tractor, mount it on a brand new tractor and break it within 50 hours and expect Kioti to fix it after you went aftermarket instead of the factory designed backhoe? :mur:

I GUARANTEE you could put an aftermarket backhoe on ANY tractor and when it breaks, that manufacturer will say the same thing. Not my backhoe - Not my problem. Sorry, but I would side with the dealer/Kioti on this one...



Where exactly did "they" screw up?

Sorry, I dont side with kioti/dealer on this one. IF the dealer is selling woods BH's, and pushing customers to them, and NOT warning them that it will void the warrenty, I think the dealer needs to eat this one. And since that dealer is a "kioti" dealer, this makes it kioti's problem as well. Wether they choose to help out the dealer, or get a bunch of bad rap is their call.

They "screwed" up by reccomending the woods hoe that would void the 4yr warrenty.

And as to it voiding the warrenty in "black and white", most of us DONT get an owners manual UNTIL we have purchase the tractor. So UNLESS the dealer told him of the warrenty issues, how was he to know????

Yea dealer did install, and when asked which to buy we were refered to the woods as the better choice . I am more worked up over the fact woods is good enough for mccormick but not good enough for kioti.. Kinda like mccormick has faith in the tractor but kioti do not

And if indeed the kioti and Mccormcik are the same, and what you are saying about the woods hoe is true, I'd be even more PO'd too.

I guess kioti's aint that tough after all. The DK50 isnt a little tractor either:confused2:

 

[Scooby074]

They "screwed" up by reccomending the woods hoe that would void the 4yr warrenty.

And as to it voiding the warrenty in "black and white", most of us DONT get an owners manual UNTIL we have purchase the tractor. So UNLESS the dealer told him of the warrenty issues, how was he to know????


:

I see that argument. Makes sense too. I bet this is the first time the dealer had this issue. New dealer, maybe?

There are all kinds of AFTERMARKET things that will void the warranty on a new machine. Putting a snowplow on some pickups for example, voids the warranty. As can car starters. This is one of those cases

 

[kiotiken]

...And as to it voiding the warrenty in "black and white", most of us DONT get an owners manual UNTIL we have purchase the tractor. So UNLESS the dealer told him of the warrenty issues, how was he to know????

Well, I have a CK 30 with Woods BH-70x and I have to say this warranty issue is news to me. The Woods BH was recommended over the Kioti BH by my dealer because of the stronger Woods mount and the Woods optional factory thumb. Never was I told this could affect my warranty.

IMO, the Woods BH mount is FAR superior to the Kioti mount. The Kioti mount doesn't seem to be strong enough and there have been plenty of people complain about them breaking. When I bought, I was concerned about how the mount would hold up, not the tractor.

Since both sides cracked, You really have to wonder if this wasn't an installation issue. Yes, any manufacturer can have defects in a casting or part, but to have two defects in same part on two different sides, that seems highly unlikely. I also don't think it's a design problem with the Woods sub frame, if it were, there would be lots of people complaining about the same problem. It really sounds like the dealer over tightened the bolts as somebody else has already mentioned.

Regardless of if it's a Kioti defect, a Woods design issue or a dealer installation issue, as long as it's within 1 year (Woods warranty in effect as well), you should be able to drop your tractor off with the original dealer and pick it up a couple days later as good as new. The dealer should act as a broker between Kioti and Woods and take responsibility for their own work, and however it's paid for should be non of your concern.

P.S, I totally agree with the second Kioti dealer. Sounds like he was willing to fix it under warranty, but the second that Kioti gave him resistance, he didn't want to get stuck in the middle.

 

[IndyIan]

Call Woods up, see what they have to say about it, and take some pictures of the installation and send it to them. Maybe the dealer installed it wrong which would now push the repair on to the dealer again. Woods should be interested as this is making them look bad too.
I know I'm less interested in getting a Woods hoe either in or out of my Kioti warranty.