broke dk55, BOOO Kioti

[BTI]

Is this a McCormick X10-55 or is it a DK55 Kioti???
Everyone--Please realize-
Kioti USA
Bobcat
McCormick
They are in no way related company wise, Kioti USA cannot help in any way shape or form with the McCormick or Bobcat machines and vice versa.

What Does the tractor say? McCormick or Kioti?

There are alot of reasons things can crack.
I have seen backhoes and loaders come in with loose bolts.
That will crack a housing very quickly.
If the housing cracked because of the hoe, the first company I would call would be Woods.
The companies like Woods look at the machines and design subframes so thier equipment will fit and not tear up the machines.
How tough of a tractor it is has nothing to do with if a backhoe cracks it or not.
The frame needs to be designed right and I'm sure Woods did a fine job of it.
So, lets see all the variables.
How many Hrs are on the machine etc.
I'm sorry but a tractor company (ANY TRACTOR COMPANY) shouldn't be head liable just because another brand hoe cracks the machine.
If it's their hoe the story would be different.

I'm sorry you are having trouble with your machine, but contact Woods first, then McCormick.

BTI

 

[LD1]

I'm sorry you are having trouble with your machine, but contact Woods first, then McCormick.

BTI

I disagree.

If your dealer persuaded you to the woods hoe, and didnt advise you that it would void your warrenty, my gripe would be with him. And let him deal with wether kioti or woods is responsible.

And I would still like to see some pics posted on here if that is possible.

 

[Kaw]

its a kioti dk 55, with 50 hours bought brand new. now the dealer i have it at now that wont fix under warranty is hinting they are going to charge me for taking sub frame brackets off and taking pics of the housings, is that right?

 

[Kaw]

pics will have to wait, tractor is at dealer and i had not taken them. sorry as i know everyone loves looking at pics..lol

 

[Mousefield]

its a kioti dk 55, with 50 hours bought brand new. now the dealer i have it at now that wont fix under warranty is hinting they are going to charge me for taking sub frame brackets off and taking pics of the housings, is that right?

You should really be talking to the dealer you bought the tractor from.
He sold you both the tractor and the backhoe and installed it as well. He needs to be the point man to Woods and Kioti, (assuming his installation was not faulty meaning it is his responsibility), on your behalf. Unfortunately I think the situation has been "muddied" a bit because you had another dealer look at it. Sadly, whether it is a tractor, car, boat, or what ever , many dealers (and staff) don't take kindly to someone bringing in a product purchase at another dealer.
Without knowing what or who really caused the problem no "blame" can be assigned. Once the problem is figured out then I do hope someone will take on the responsibility to fix the problem.

 

[Mousefield]

its a kioti dk 55, with 50 hours bought brand new. now the dealer i have it at now that wont fix under warranty is hinting they are going to charge me for taking sub frame brackets off and taking pics of the housings, is that right?

I think you REALLY should have the dealer you purchased the tractor and backhoe from deal with it.

 

[Coyote machine]

Ideally it would be best if the OP had brought the Kioti/Woods hoe to the selling dealer. Now it would be best if the tractor/hoe went to the selling dealer for repair- under warranty or not. If not covered by Kioti or Woods then possibly the dealer who made the money when he sold the machine and hoe can fix it at his own expense and make the OP happy, and swap out the Woods hoe for a Kioti hoe, to get things back on track.

I agree with the poster who said we aren't given the small print details of the warranty until AFTER or at best, at delivery. Not informing a customer he could void his entire 4 year drive-train and engine/trans warranty by using another brand hoe is definitely the selling dealer's responsibility.

I disagree that taking one's tractor, car, boat, plane to another authorized manufacturer's dealer in a companies network should be or is frowned upon by the dealer or it's staff. Cars don't even have to have service done in a dealer's network so long as the person, including possibly the do it himself owner uses the proper parts and fluids. Warranty replacement of defective parts is separate matter, but still allows ANY dealer to do the work with no consequences to the owner.

BTW, I've used a Kioti KB-2485, (subframe) backhoe for a good portion of the 600+ hours I've put on between my 2009 Kioti DK-35 and my 2010 DK-40. It has stood up to all kinds of hard work with no problems with it or the tractor/subframe, etc. I'm favorably impressed with it's ability to get most any job done. And I just received my hydraulic thumb kit from MIE, which replaces my previous manual thumb from MIE.

IMHO, this problem should be solved by the selling dealer at no cost nor aggravation to the OP.:thumbsup:

 

[LD1]

You should really be talking to the dealer you bought the tractor from.
He sold you both the tractor and the backhoe and installed it as well. He needs to be the point man to Woods and Kioti

This is kinda what I was getting at. I think you summed it up in a little better wording though:thumbsup:

 

[Mousefield]

Coyote machine "I disagree that taking one's tractor, car, boat, plane to another authorized manufacturer's dealer in a companies network should be or is frowned upon by the dealer or it's staff. Cars don't even have to have service done in a dealer's network so long as the person, including possibly the do it himself owner uses the proper parts and fluids. Warranty replacement of defective parts is separate matter, but still allows ANY dealer to do the work with no consequences to the owner."

I didn't say it was right but that fact is it does happen.
A few years ago I had a leak in my hot tub and went to a local hot tub dealer to have a tech come out and fix it. I had purchased my hot tub in another city and moved it with me to our new house. Because I had not purchased the hot tub from him he refused to send out his technician to service it. I was looking to PAY him to fix the problem. Guess on the good side I ended up fixing it myself and saved :laughing: the money I would have paid him.
Note: It was older, not under warranty and was by a manufacturer he did not carry.

 

[Coyote machine]

I didn't say it doesn't happen either. And I know the tech won't/can't fix it if the hot tub, dishwasher/whatever was bought elsewhere routine. However a hot tub or whatever is NOT a $20-40K purchase item either, sort of apples to mangoes, agreed?