Broke down, already, here we go

[AchingBack]

Some dealers will pick up and deliver for free. However, I don't feel they are obligated to do so. The aren't reimbursed by Mahindra for the time and fuel it takes to pick up a tractor.

 

[Willl]

I know for sure JD's warranty don't.

 

[Biggreenavalanche]

Ok, called Scott tractor, Shreveport, spoke with Bob, he said don't worry about it we'll send somebody out, said it may be a couple of days....I was pleasantly surprised as I anticipated a squabble over whether they would come out or try to have me take it there, nice fella and so far no problems...will keep y'all posted....hopefully by wed or thu.....

Rich

 

[Mobass]

Good deal :thumbsup: Sounds like you have a good dealer.

 

[charliepff]

Sounds like you have a good dealer. Let us know what they find.

 

[Mounted Madness]

Glad to see that your dealer is backing you up as well as the product.
I've had similar good experiences with the 2 dealers I've dealt with. :thumbsup:

To twist a cliche... sometimes good machines go bad...:laughing:

What I find interesting though, is how can a product fail if the design specs remain constant.
I was talking with the service rep at the Ford dealer, and he made the comment 'they've been making limited slip differentials for years and years without a problem, and all of a sudden, we're starting to have issues with them'.
You gotta wonder what the motivation is when things get re-engineered.

I know it could be weight reduction, mileage, etc., but as the saying goes, if it ain't broke don't fix it. :2cents:

 

[Biggreenavalanche]

I'll definately keep y'all posted...I've heard nothing but positive about my local dealer, that is one of the reasons I paid a tad more for my tractor...could have saved about $500.00 or so if I had traveled east or south about 60 miles...didn't seem worth it...on a side note he's also gonna bring my 2nd remote kit, yay !!

Rich

 

[flusher]

Never had to get my 2008 Mahindra 5525 hauled into the dealer's shop for repairs. Once I had it sent to the shop to get the skid steer quick attach installed on the FEL arms. My dealer and I split his usual transportation cost 50:50.

 

[Biggreenavalanche]

Here's the report...blown seal on the high pressure side of the hydraulic pump...took about three hours to fix because the tech had to disassemble most of the right side loader assembly to get to the pump/line...I'm officially back in "biz"...

-A+ rating to the dealer (Scott's Tractor of Shreveport)
--A+ to the Tech (Eric)
--A to the warranty Dept manager (not for warranty, however some necessary instructions did not make it as requested)
--A+ for timeliness (Stated arrival time was between 0800 - 0830, Tech arrived at 0805)
A+ for cleanliness and quality of work (Eric was a pleasure to deal with and a fountain of information)

Aside from the frustration of having a broken tractor in the first place the overall experience exceeded my expectations ! I HIGHLY recommend Scott's Tractor of Shreveport as a quality dealer that backs what they sell.

On a side note, Eric recommended I routinly add Algicide to the diesel fuel...he said, particularly in the south, there is a form of algae that can feed off of diesel fuel but reside in thin film of water/condensation that can build up in fuel tanks/lines...told me if I add it I can avoid later problems...he also told me Scott's adds it whenever they "PDI" a tractor...(Pre-Delivery Inspect) just thought y'all would be interested...

Rich

 

[Jim Dodgins]

BGA glad to see ya back in the saddle. All's well that ends well.