Bryant boiler?

[coffeeman]

I have a Bryant gas fired boiler. The boiler doesn't run more than a day or two without being shut down and a click comes from control box. Then turned back on and boiler starts up. Then we are good to go for a day or two. Boiler guy has been to my place at least 7 times since Jan. Each time service guy says there is nothing wrong. Now after a years worth of shut down and restart a service guy called company and they suggested change the control box. Now at least an idea to try and fix. By the way I would never buy Bryant again. In my case they don't have a clue on whats going on. Unit only 2 yrs old. This problem started when firsr new. However, the installer was a friend and I gave this guy time to research the problem. The shut down happened only every month or two, at first. A couple yrs later the research was done on phone while they stood in front of unit today. What a friend!!

It's a shame one has to worry about using someone he knows for buying products. It seems that the few bad ones ruin it for the good guys. But, how do you deal with a friend who doesn't take pride in his work??

Cheers....Coffeeman

 

[Kays Supply]

Is this a natural draft boiler or a forced draft? There are several different causes that are not the same for both.

 

[kidr]

I'd try changing the flame sensor before I went for a master control.

 

[coffeeman]

Is this a natural draft boiler or a forced draft? There are several different causes that are not the same for both.

It's a forced air inlet and exhaust. It's one of those energy savers. The control box has start up light that goes from green to solid red then steps through from there. When unit malfunctions green is first then it goes to flashing red. At this time unit must be shut down to step through start up. If not shut down unit doesn't try to start again on it's own.

Coffeeman

 

[kenmac]

Lack of combustion air / exhaust issues ? Hard to say without looking at everything

 

[Sigarms]

But, how do you deal with a friend who doesn't take pride in his work??

Sometimes you get what you pay for per installation and start up. It costs money to be licensed, have the proper tools and be insured.

By the way I would never buy Bryant again.

Carrier is almost non existent in the South East for hydronics, but when I handled them up North, Carrier/Bryant didn't actually make the boiler, Dunkirk did, as they did for Lennox.

 

[Egon]

But, how do you deal with a friend who doesn't take pride in his work??

We are all assuming the Friend was paid Tradesman rates? or ?

 

[coffeeman]

Sometimes you get what you pay for per installation and start up. It costs money to be licensed, have the proper tools and be insured.



Carrier is almost non existent in the South East for hydronics, but when I handled them up North, Carrier/Bryant didn't actually make the boiler, Dunkirk did, as they did for Lennox.

The installer is licensed and been around for years. He has installed 4 air conditioners (two heatpumps) for me over years. Service was maybe B to B+. It's just this boiler job was not tended to as and important job. I do think a big part is he's older and tired and his son is not very interested in business.

Cheers....Coffeeman

 

[coffeeman]

We are all assuming the Friend was paid Tradesman rates? or ?

Yes he was. The installation was time consuming. Had to snake water lines to 3 airconditioners and install heat exchangers in each. Additionally, I have two hot water tanks heated by gas; also powered by the gas boiler. I liked the installation and the installer has always did good work. It's just the service department ain't so good. Of course, that's important on a cold winter night. I have back up electric heat; heat coils in air conditioner.

The boiler is German; I believe.

Finally I called Bryant. Getting through to customer service was a long wait. I explained the problem, included the light codes in my story, asked them to call dealer and give him some tips and they wouldn't tell me anything. They took note I called. About a week later dealer came alive and sent service guy with phone in hand. After a few minutes at unit he called company. Their "tech" and my service guy had a 1/2 hour discussion and phone conversation concluded my unit need a control board. The next day my service guy changed control board. The new control changed Wed and has worked right since then. Knock, knock, knock....knocking on wood..

I have been harping on dealer for months to call company about boiler. Now a short phone call and it's cured (I hope.) . Also a read of documentation included in my furnace papers points to control board. Have to follow light signals and follow the book down. That's the part that scalds me. Common sense is all they needed.

Cheers Coffeeman

 

[milkman636]

The Installation, Operation, and Maintenance (IOM) manual included with your boiler will tell you which kids of faults cause a "lock-out". When the control board senses one of these coditions it will lock-out the boiler out to let you know that something that requires attention is happening. My guess would be that the new control board wil do the same thing.

The conditions listed in the IOM that can cause a lock should be investigated to determine which one is causing the problem.

 

[coffeeman]

The Installation, Operation, and Maintenance (IOM) manual included with your boiler will tell you which kids of faults cause a "lock-out". When the control board senses one of these coditions it will lock-out the boiler out to let you know that something that requires attention is happening. My guess would be that the new control board wil do the same thing.

The conditions listed in the IOM that can cause a lock should be investigated to determine which one is causing the problem.

That was a second question of mine for the furnace guy to ask. According to my installer factory tech suggested control board would do the trick. It was under warranty. So far it is still working with two weeks of service. Another couple weeks and I would guess I have a good chance of being OK.

Cheers Coffeeman

 

[milkman636]

That sounds positive. I hope its fixed.

I work with electronic controls, and I am skeptical when I hear blanket statements like "its the control board". My next question is always "what makes you think it's bad?". Usually the answers won't hold water. About 1% of the time it actually is the control board. The other 99% of the time it's not.

 

[coffeeman]

That sounds positive. I hope its fixed.

I work with electronic controls, and I am skeptical when I hear blanket statements like "its the control board". My next question is always "what makes you think it's bad?". Usually the answers won't hold water. About 1% of the time it actually is the control board. The other 99% of the time it's not.

I also work with video game boards. What you say makes sense. However, in my business if any intermittent problems come up we replace power supply; sort of like a giant fuse. Even if power voltage is right sometime they will cause problems; if supply is a few yrs old. A blanket statement works here. A $50 supply beats a round trip of 50 miles in a return visit and many times it's what does the trick. But, I hear you loud and clear and I am waiting. Every day that goes by is another day indicating things might be ok.

Thanks for the input.....Coffeeman

 

[coffeeman]

That sounds positive. I hope its fixed.

I work with electronic controls, and I am skeptical when I hear blanket statements like "its the control board". My next question is always "what makes you think it's bad?". Usually the answers won't hold water. About 1% of the time it actually is the control board. The other 99% of the time it's not.

Reviewing post I have concluded that mfgr wouldn't replace control free of charge unless they were pretty sure it's what's needed. There might have been a recall but I have not heard anything. (Like they would tell me)

Here's one for the books; The heating guy came to house 2 times in couple weeks. There was about 5 earlier calls spaced through year; getting shorter between as time went on. His service guy claimed there was nothing wrong. He shut the power down and turned back on. Boiler unit worked. I already explained this is how I was able to get heat. I wound up using my electric back up heat. He charged me for 2 calls and mentioned on both bills; nothing wrong. Unit just needed reset. The 5 calls before that were also charged for. He only got to problem after my call to Bryant company consumer relations. I'm surprised he hasn't figured a way to charge me for warrenty.

Anyway, it's cold here in Pa. and the furnace hasn't missed a beat yet. I'm happy and comfortable the last 2-3 weeks. Gee, when do I switch my air on??

Cheers,,,Coffeeman