AlanB
Elite Member
I am not a mulcher, but do have a lawncare and landscaping business.
You are responsible if you damage something, I doubt you would have any customers that would waiver that. You will have some that will want to blame you for things you did not even do...
Usually do not have them sign that they are responsible for the property, that is usually not the issue, but the issue that comes up more for us and it ties into your third question, is make darn sure that the person you are dealing with is the person that will be financially responsible to you. The scenario I see is a Realtor having you clear something, then saying the owner was going to pay you.... BTDT, it is NO FUN. Make it clear, if the realtor wants it done, the realtor pays you and collects the money back from the owner.
Yes, we take a deposit. Usually half, particularly landscaping. Nothing quite like buying $5000 worth of plants, and having the folks call you the night before saying they decided to do it themselves....
This year, Hanna has started charging an "appointment" deposit. About $100. She is currently scheduling about a month out, she gets the deposit of half at about a week out (just before buying the plants, which is what that money goes towards) but anyway, what happened multiple times last year is folks would schedule, then wait 3 weeks or so, then decide we were taking too long to get to them (even though we gave them a date when it started) and then back out, that then left our scheduling in chaos. We had also lost business because if we had backed thier job out of the schedule, we could have gotten to the other customer sooner, and they would have went with us instead of looking further for someone to do it quicker.
No experience yet with the "appointment deposit" but it is something to think about, it will help to cover your investment of time and gas, and the other jobs you missed when someone backs out on you.
One other thing to watch for is the "multiple estimate" guy. With the price of gas now, we are having to curtail the number of visits to someone's place to estimate. I bet you will find that with mulching as well. Come out, give them a price, then they want you to come out, give them a different price because they dont want this but want that,, and so on.
After the second or third time we just tell them we cannot afford to drive just to their place and we will have to swing by when we are in the area. Some folks will shop you to death if you let them.
You are responsible if you damage something, I doubt you would have any customers that would waiver that. You will have some that will want to blame you for things you did not even do...
Usually do not have them sign that they are responsible for the property, that is usually not the issue, but the issue that comes up more for us and it ties into your third question, is make darn sure that the person you are dealing with is the person that will be financially responsible to you. The scenario I see is a Realtor having you clear something, then saying the owner was going to pay you.... BTDT, it is NO FUN. Make it clear, if the realtor wants it done, the realtor pays you and collects the money back from the owner.
Yes, we take a deposit. Usually half, particularly landscaping. Nothing quite like buying $5000 worth of plants, and having the folks call you the night before saying they decided to do it themselves....
This year, Hanna has started charging an "appointment" deposit. About $100. She is currently scheduling about a month out, she gets the deposit of half at about a week out (just before buying the plants, which is what that money goes towards) but anyway, what happened multiple times last year is folks would schedule, then wait 3 weeks or so, then decide we were taking too long to get to them (even though we gave them a date when it started) and then back out, that then left our scheduling in chaos. We had also lost business because if we had backed thier job out of the schedule, we could have gotten to the other customer sooner, and they would have went with us instead of looking further for someone to do it quicker.
No experience yet with the "appointment deposit" but it is something to think about, it will help to cover your investment of time and gas, and the other jobs you missed when someone backs out on you.
One other thing to watch for is the "multiple estimate" guy. With the price of gas now, we are having to curtail the number of visits to someone's place to estimate. I bet you will find that with mulching as well. Come out, give them a price, then they want you to come out, give them a different price because they dont want this but want that,, and so on.
After the second or third time we just tell them we cannot afford to drive just to their place and we will have to swing by when we are in the area. Some folks will shop you to death if you let them.