BX2230 FEL Question

   / BX2230 FEL Question
  • Thread Starter
#11  
Not happy!!! Very Grumpy!!! Not a good way to start Christmas Eve day!!! /forums/images/graemlins/mad.gif /forums/images/graemlins/mad.gif /forums/images/graemlins/mad.gif Was going to show off the new baby to my father tomorrow- now cannot /forums/images/graemlins/frown.gif /forums/images/graemlins/frown.gif /forums/images/graemlins/frown.gif. Do not believe I should have to eat anything on this fiasco.
 
   / BX2230 FEL Question #12  
Pickup and delivery is expressly NOT covered by the Kubota warranty . They (Kubota) leave covering that to the discretion of the dealer.
 
   / BX2230 FEL Question #13  
</font><font color="blue" class="small">( I countered that they were supposed to deliver the tractor to start with and never did as I ppicked it up.)</font>

If you have the means to transport the tractor then why not just drop it off?
 
   / BX2230 FEL Question
  • Thread Starter
#14  
Had to rent a trailer to do so.
 
   / BX2230 FEL Question #15  
As was stated earlier, ask if they have anyone that could come out to tighten and check connections. I don't bleme you for being ticked off about having to pay for transportation when this was probably leaking from day one. A call to Kubota seems in order. Was it cheaper to rent trailer then to pay Stealer for pickup and delivery? Check ALL of the connections before the Stealer does anything. Mine has developed a leak in one of the connections located on the side of the boom.
 
   / BX2230 FEL Question #16  
My dealer is an hour away, but they wouldn't hesitate to come out to the house and work on my tractor. I have to laugh sometimes,as the only people who know the combination to our spare key lockbox is myself, my wife, and the Kubota dealer. Tell him to come fix it or you'll place a call to Kubota USA head office and they can direct him out to your residence. Express how he's ruined Christmas and your opportunity to gloat is gone forever. /forums/images/graemlins/mad.gif

Merry Christmas /forums/images/graemlins/grin.gif
 
   / BX2230 FEL Question #17  
Any dealer worth their salt would take care of this without a charge. If they didn't they wouldn't be doing business with me any longer and everyone I knew would also know about it. I would make sure they were aware of that fact as well.

If you do fix it yourself, I would look to them for a few "freebies" to compensate for your time and aggravation.

I understand that issues happen, I had a few when I bought my unit. But a good dealer takes care of the problems and that is how you measure them.

I hope you get it fixed soon.
 
   / BX2230 FEL Question
  • Thread Starter
#18  
Glad to see that many of you do not feel that my disappointment/ anger was misdirected. Will let you know how this turns out. Hoping to get the baby fixed and back in good working order shortly. Father- in-law and I looked at it and believe that the pressure nut on the lower hydraulic line under the seat is the source of the leak. If this is so, soesn't the dealer plumb the lines for the FEL? If so this is the dealer's mistake, right? if this is the case, there better be NO CHARGE!!!!
 
   / BX2230 FEL Question #19  
Since it's a 2230 and not a 23 then yes the dealer would be the one plumbing the lines. As not everyone is sold with a FEL. On the 23's they come as a TLB package so I would assume that is done at factory (not positive though). In any event, I still feel that a good dealer wouldn't balk at getting it right on a brand new tractor especially. If it was a year down the road, may be a different story and still great dealers would take care of it with someone at your place.

Keep us posted on the outcome.
 
   / BX2230 FEL Question
  • Thread Starter
#20  
After reminding the dealer that I had picked up the tractor when they were to deliver it due to the fact that they had no delivery trucks available as they were relocating, dealer decided to do the right thing. Sent a service guy out to look at tractor, determined that a piece of flared copper tubing that goes to the power steering was not properly flared, causing a bad seal and the pressure nut to slip right over the tube when tightened. Dealer picked tractor up, is to order part, repair and return by weekend. Dealer also will send tech rep out in Spring as previously promised to help remount mowing deck, take chains off and mount the rearbagger at no charge. Much happier. the only sad part is that Terrence (my four year old son named the Kubota after the orange tractor in Thomas the Tank Engine) is gone, leaving only a large strak of transmission fluid in the driveway. /forums/images/graemlins/frown.gif /forums/images/graemlins/frown.gif
 

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