Ceiling fan problem

[JDeereman]

Picked up a ceiling fan at home depot and installed it over the weekend. installing anything electrical in this antique is a joy, but I finally got it in and working. just one problem. the little pull chain that controls the fan must make an extremely tight turn (more than 90 degree) out of the horizontal pull switch and pull switch nut to be routed out the bottom middle of the lamp section as designed. the pull chain catches on the lip of the pull switch nut and just refuses to move. never seen anything like this before. called the company and no luck. fat dumb woman on the other end knows nothing. says I should have bought one with a remote control. wonderful! time to take it down and haul it back to home depot for a refund? or does anyone know if they make extra smooth +/or large radius pull switch nuts that will not bind up the little chain on a 90 degree plus turn? thanks.

Theo

 

[Nissan197]

All my fans the fan nut is rounded on the interior, which allows it to pull easily without getting stuck. I believe all my fans came from HD. Call HD and ask to speak with a manager. They will make it right. Too bad the company could not help you out. It was probably a temp worker making minimum wage who could care less.

 

[JDeereman]

All my fans the fan nut is rounded on the interior, which allows it to pull easily without getting stuck. I believe all my fans came from HD. Call HD and ask to speak with a manager. They will make it right. Too bad the company could not help you out. It was probably a temp worker making minimum wage who could care less.

The one on there is a little rounded on the inside but not enough to tolerate about a 120 degree bend back. it still catches on the nut's edge. its a weird design that didn't show on the box. never seen anything like it.

Theo

 

[J0be269]

From what you descride I would say it's a fan where the pull chains pass through a large bowl like globe. Just a thoguht but make sure that the globe doesn't have a different hole for the chain to go through.

If it's the type of fan I am refering too, take a look at the globe again. There is uaually a hole in the very bottom for on chain and a hole a little furter up on the globe for the second one.

 

[JDeereman]

From what you descride I would say it's a fan where the pull chains pass through a large bowl like globe. Just a thoguht but make sure that the globe doesn't have a different hole for the chain to go through.

If it's the type of fan I am refering too, take a look at the globe again. There is uaually a hole in the very bottom for on chain and a hole a little furter up on the globe for the second one.

Your description is close to perfect. the light's pull chain exits through the exact center of the glass bowl while the fan's pull chain exits about 3/4" off the center through a hole through a metal cap piece. the fan's pull chain must also go through a nylon grommet guide on the light's frame. the fan's pull chain does not bind on either of the two lower penetrations. it only binds hard on the fan's pull switch nut because of that weird 120 degree pull back angle.

Theo

 

[J0be269]

hmmm....that just doesn't make sense. I've hung many fans like that (when I wired houses) and I recall some being a bit tight, but don't remember doing what you describe. Sorry to hear that, you could always change to a fan with a different style light kit on it.

 

[bigshovel]

I understand the point of the nut should be right, however I really like the remotes on all my fans. You may want to consider that as an option especially if you need three wire and only have two.

Brad

 

[JDeereman]

hmmm....that just doesn't make sense. I've hung many fans like that (when I wired houses) and I recall some being a bit tight, but don't remember doing what you describe. Sorry to hear that, you could always change to a fan with a different style light kit on it.

It's going to be a pain to dismantle and repack everything back in the box. but yes, i think i bought the wrong ceiling fan. this design is just plain poor. now i know why they don't show the pull chains on the box. someone might figure out that it can't be made to work as it was designed.

Theo

 

[JDeereman]

I understand the point of the nut should be right, however I really like the remotes on all my fans. You may want to consider that as an option especially if you need three wire and only have two.

Brad

I think you are right!

Theo

 

[dqdave1]

Can you reroute the pull chain? Add a little lube to help or maybe reposition the switch by drilling a new hole ?