CLANGING in the front diff of brand new T494....what the heck

[flyinghigh]

Thanks Bud...can you provide more details on how you repaired them? Front only or back as well?

 

[Bud Soda]

Don't know how old your tractor is but my last one was a 2017 model. There was some popping noise in the front axle. I kept using it and the wheel came off. I had to put in new bearings and seals. The problem is the snap ring or C clip comes loose and then the axle can come out. When it happened on the other side I caught it before the axle came out and it didn't damage the bearing.The new c clip was different, it didn't have ears on it and fit tighter in the grove. I had to cut the grove in the axle a little deeper with a cutoff wheel. The new tractors should have the upgraded c clip.

 

[thebmrust]

Heard from the sales manger early this morning.

They said,"the tractor is brand new. They sent along the wrong owners manual and were supposed to send you a new but I take it you never received it?

That manual was from a customer out of Mason City that bought another 494 but then after 50 hrs traded his back in and bought a larger unit.

The 7hrs would have accumulated from using the Dyno and moving on our lots previously."

He then said service would contact me asap, but they didn't.

I finally called them and they said, "must have been bad from the factory, we will have to call TYM and see what they want to do. Maybe you should look around and see if you can find a closer TYM dealer who can work on it. We will call you back when we hear from TYM".

Wow. Just wow.

So I called a closer dealer to see if they might be willing to look at it. The lady on the phone said they hadn't been a dealer for TYM very long, but they had been fixing tractors for about 10 years so they should be able to work on it. Of course we are responsible to get the tractor to them...which we have no way to do so will have to hire someone to get it there and back.

She said they would call back this afternoon to confirm they could work on it, but never did.

I felt from the start we should have just kept the old branson, at least we knew it worked. We would be using it right now if we still had it. Need to get brush and wood brought in before the snow hits.

We could not afford to buy a deer or kubota (only local in town brands) so we gambled on this one...so disappointing.

They showed their hand, now it’s time for you to lawyer up. Ask a lawyer to send a letter asking for history of this tractor. It was sold as new burning is a clear violation of the sales contract.