dmccarty
Super Star Member
Roy,
I guess quality service from Taurus, or any company for that matter, is
a luck of the draw, so to speak. /w3tcompact/icons/smile.gif
A coworker has a Taurus revolver. Loves it. He had a simple little
problem and sent it back to Taurus for repair. They told him they
would reimburse him for shipping. He got the revolver back and
the problem was fixed but no check for the shipping. He went to
shoot the weapon and found out the one of the cylinders was too
tight. He had to use a little ooomph to get a round into the
cylinder. This did not happen before he sent it into service.
This problem is much worse than the problem for which he had
the weapon first serviced.
The only thing we could think of is that the put the cylinder in
a vice and caused a deformation....
He sent a registered letter to Taurus. It was never received.
He picked up the phone and actually got the president of Taurus
on the line. He started to explain what his concerns, when the
president said, "I'll look into your problem." And hung up the phone.
Since the president did not bother to get his address or phone
number I don't think Taurus's president is really going to "look
into the problem"
My friend t'aint real happy with Taurus right now.......
Buyer beware.......
Later,
Dan McCarty
I guess quality service from Taurus, or any company for that matter, is
a luck of the draw, so to speak. /w3tcompact/icons/smile.gif
A coworker has a Taurus revolver. Loves it. He had a simple little
problem and sent it back to Taurus for repair. They told him they
would reimburse him for shipping. He got the revolver back and
the problem was fixed but no check for the shipping. He went to
shoot the weapon and found out the one of the cylinders was too
tight. He had to use a little ooomph to get a round into the
cylinder. This did not happen before he sent it into service.
This problem is much worse than the problem for which he had
the weapon first serviced.
The only thing we could think of is that the put the cylinder in
a vice and caused a deformation....
He sent a registered letter to Taurus. It was never received.
He picked up the phone and actually got the president of Taurus
on the line. He started to explain what his concerns, when the
president said, "I'll look into your problem." And hung up the phone.
Since the president did not bother to get his address or phone
number I don't think Taurus's president is really going to "look
into the problem"
My friend t'aint real happy with Taurus right now.......
Buyer beware.......
Later,
Dan McCarty
