Some people like cruise, some don't. I wouldn't have anything without it, but my wife mows more than I and never uses it.
I am assuming you have checked your paperwork to make sure there were no errors.
Well thats a bit complicated. The sales guy who also does the deliveries and training had a family emergency (also why I haven't heard back), so all we got was the tractor delivered, late, and quickly. He said he will be back early next week and do the training and all. Since this was all bought by my wife, I haven't actually seen anything other than the tractor and the keys.